There is flexibility around location for this role. Considerable travel will be required to visit clients and to spend time with the senior leadership team at CCCIS headquarters in Chicago.
Key Responsibilities
Own and manage day‑to‑day commercial relationships for a portfolio of client accounts, serving as the primary point of contact and trusted advisor
Drive revenue growth by identifying and closing upsell and cross‑sell opportunities across the client portfolio, with a primary emphasis on strategic growth products
Develop and execute annual account plans to support consistent year‑over‑year growth, including whitespace analysis, pipeline development, and disciplined sales execution
Build and maintain a healthy, well‑qualified pipeline, advancing opportunities through a defined sales process and maintaining accurate forecasting and CRM hygiene
Partner closely with customer delivery teams to monitor client satisfaction, ensure retention, and drive measurable value realization
Represent the voice of the clients internally, sharing feedback to inform product innovation and go‑to‑market strategy
Collaborate with peers and sales leadership to share best practices and contribute to a high‑performing sales culture
Carry an annual ACV quota and hold accountability for revenue, pipeline, and forecast accuracy
Requirements
5+ years of experience building and managing client relationships
The candidate must have a proven track record managing commercial relationships with clients, ideally in a SaaS or technology environment. Experience co-creating solutions that solve complex client problems is highly valued.
Demonstrated success growing client accounts
The candidate must have proven experience accelerating growth within existing client accounts, including identifying expansion opportunities, deepening executive relationships, and delivering measurable results.
Demonstrated tech sales competency
The candidate should have experience operating within a defined sales methodology — building pipeline from whitespace, running structured sales plays, managing a forecast, and navigating complex, multi-stakeholder deals in a SaaS or technology environment. Candidates who have spent their careers in purely relationship or account management roles without these commercial mechanics will find this role challenging.
Experience calling on or working within the insurance industry
A strong understanding of the insurance industry is a significant plus — whether through direct domain expertise or a demonstrated track record successfully selling to or partnering with insurance clients. Familiarity with claims processes and insurance operations is particularly valuable.
Collaborative stakeholder leadership
The ideal candidate is a confident communicator who builds trust with clients, peer functions, and internal teams alike. They are skilled at navigating complex organizations and driving alignment across multiple stakeholders.
CRITICAL LEADERSHIP CAPABILITIES
Driving Results
Consistently meets and seeks to exceed account and revenue targets
Identifies new opportunities within client relationships to extend value and deepen commercial impact
Sets ambitious but achievable goals and holds themselves accountable to results
Acting Strategically
Develops and executes multi-year account plans aligned to client priorities and CCCIS growth objectives
Anticipates changes in the competitive and client landscape and adapts plans accordingly
Thinks beyond immediate client needs to identify longer-term opportunities for partnership
Collaborating and Influencing
Works effectively across internal teams — including delivery, product, and senior leadership — to mobilize resources for clients
Earns the trust of senior client stakeholders through consistent follow-through and deep knowledge of client needs
Serves as a credible, proactive voice for the client within the CCCIS organization
IMPORTANT PERSONAL CHARACTERISTICS
Driven by purpose; acts in alignment with CCCIS values
Entrepreneurial, energetic, and motivated by building lasting client relationships
Hands-on and detail-oriented, with strong follow-through and a bias toward action
Insight-led and comfortable creating constructive tension — challenges client thinking, tailors messages to stakeholders, and confidently takes control to drive better outcomes
Open to feedback and committed to continuous improvement
Personally humble and collaborative, with genuine pride in team and client success
#LI-Remote
Interview Policy & Privacy Notice
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.
About CCC's Commitment to Employees
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.
