Effectively communicate with co-workers, supervisor, county workers, billing and accounting staff and other individuals.
Provide direct coverage hours within a specific unit or program.
Evaluates, facilitates, and monitors services and progress in relationship to established individual and programmatic goals, community with team to adjust case plans as necessary.
Supports and advocates on behalf of clients in the procurement of services and benefits entitlement. Including connecting clients with vital paperwork to their service provider.
Collaborates with case managers throughout Catholic Charities to help deepen the connection between them and their clients.
Makes referrals and coordinates appropriate community resources.
Maintains complete data documentation and records, as required by Catholic Charities, funders, or licensure/regulatory bodies.
Collaborate with Development in coordinating site tours, along with being a point person if outside providers seek counsel for resources based out of Catholic Charities.
May be responsible for purchasing supplies for programmatical needs.
May collaborate with community partners that are providing services onsite to schedule room assignments and needs.
May attend community trainings and panels representing Catholic Charities to ensure our neighbors and community providers are aware of services we provide for the community.
Other duties as assigned.
QUALIFICATIONS/TECHNICAL EXPERTISE
Post-secondary education in human services or related field and one(1) years of experience working with a specific client group is required.
In lieu of degree, two (2) years of demonstrated experience working with specific client group delivering services is required.
Ability to communicate effectively with staff, funders, county staff and other agency personnel.
Can provide notary services (can be obtained upon hire).
CPR/First Aid certification required (can be obtained upon hire).
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness
JOB CLASSIFICATION: Regular; Full-Time; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
Yes
Driving
No
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Job Description Updated: 11/9/2026
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.