They are responsible for the delivery of client services within Catholic Charities standards, and legal and licensure requirements. They will participate in conferences, training, and in divisional and agency strategic planning process, as requested by the direct supervisor.
ESSENTIAL FUNCTIONS
Ensures the program meets accreditation, licensing and best practice standards.
Ensures data tracking and compliance requirements are met. Prepares reports and statistical information as requested.
In conjunction with HR, recruits, hires, coaches, reviews, supervises and terminates as necessary program staff members. Builds team of professional colleagues.
Collaborates with the Volunteer Coordinator in the placement of volunteers and interns.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
Works with direct supervisor to develop and implement program vision and goals.
Connects with the community via outreach, and through additional methods, to ensure program information is accessible and available to the community.
Works with supervisor and Development staff to monitor and/or negotiate contracts/grants as required.
Develops and implements multiple and/or complex program strategies and goals.
Responsible for ensuring the timely completion of program billing.
Manages multiple program budgets, including revenue, expenses, and capital budgets.
Manages multiple contracts for multiple programs.
Develops outcome evaluation plan in conjunction with other agency stakeholders.
Develops and maintains relationships with external contract managers.
Other duties as assigned
MINIMUM QUALIFICATIONS/EXPERTISE
Bachelor's degree in related field or 5 years minimum of relevant experience.
Post-secondary education preferred.
Previous supervisory experience preferred.
Must have a valid driver’s license, and proof of insurance coverage.
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
Current social work licensure (or eligibility), if required by program.
Must have at least three (3) years of supervisory experience.
JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt
PHYSICAL REQUIREMENTS
CPR
No
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
No
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Job Description Updated: 9/11/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.