Translate product and business needs into clear system requirements, technical designs, interfaces, and implementation plans.
Coordinate system integration across embedded software, hardware, cloud, cybersecurity, and machine application teams.
Develop product testing and validation strategies to ensure system performance, reliability, and production readiness.
Troubleshoot complex system-level issues, perform root cause analysis, and drive technical issues through resolution.
Identify cross-system dependencies, technical risks, and design trade-offs early in the development process.
Communicate complex technical concepts clearly and build strong working relationships across engineering teams and stakeholders.
Apply connectivity and telematics tools and technologies, including Azure DevOps, Datalink Protocols, Onboard Subscription hierarchy, Helios, DSP, VisionLink, and Snowflake.
What You Will Have
Teamwork: Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels.
Align cross-functional teams on execution expectations across scope, timelines, priorities, and ownership.
Serve as the primary technical interface between onboard teams, connectivity platforms, and product stakeholders.
Drive decision-making and resolution across system and organizational boundaries.
Influence cross-functional teams and stakeholders without direct reporting authority.
Partner with the aftermarket team to support long-term system evolution and obsolescence management.
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Act as the system-level technical owner for assigned connectivity capabilities and initiatives.
Provide technical leadership for connectivity and telematics features through development, validation, and release.
Drive validation planning and execution for firmware and connectivity feature releases, ensuring readiness for release gates and adherence to quality standards.
Drive or support key connectivity initiatives related to Tech Platform 1.0.
Advance adoption of next-generation technologies, including 5G and A7.
Act as a trusted technical advisor for high-impact connectivity challenges.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Gather customer connectivity feature requests and work with the team to evaluate and prioritize demand.
Refine requests by identifying the requester, business need, funding status, business case, functional requirements, acceptance criteria, timelines, dependencies, and relative priority.
Translate business and customer requirements into Azure DevOps Epics, Features, User Stories, and clear technical direction.
Take feature requests through the team’s intake process and support prioritization and technical review.
Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Lead complex technical investigations and root cause analysis for connectivity and telematics systems.
Coordinate cross-team resolution of field, validation, firmware, and system integration issues.
Identify technical dependencies, risks, and system-level issues and drive them through resolution.
Provide technical guidance and support for high-impact issues spanning multiple systems and teams.
Considerations For Top Candidates
Experience with connectivity integration, telematics, machine systems, or connected products.
Experience partnering with Product Management, Engineering, and Platform teams to deliver complex technical solutions.
Demonstrated experience leading features or systems from requirements through integration, validation, and release.
Strong product support and operational experience, including troubleshooting and root cause analysis of complex system-level issues.
Proven ability to collaborate across embedded software, hardware, cloud, cybersecurity, and product teams to deliver high-quality customer solutions.
Experience translating customer or business needs into technical requirements, with experience using Azure DevOps Epics, Features, and User Stories preferred.
Additional Information
This position requires the candidate to work full-time at the Mossville IL office.
Domestic relocation assistance is available for this position.
Visa sponsorship is NOT available with this position.
This position will require up to 10% travel
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Summary Pay Range
$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Posting Dates
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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