Assist dealers in business planning including recommending changes to facilities, tooling, systems to improve efficiency and effectiveness.
Counsel dealers in developing increased human performance capability (i.e. assess, identify and implement performance gap solutions).
Support initiatives to enhance dealer effectiveness, safety capabilities, overall business growth, process improvement, and warranty policy.
Support rollout of new products, services and solutions (e.g. products, parts, customer service agreements, other service solutions)
Stay abreast of industry, technology and digital advancements and incorporate within Caterpillar and dealers to meet customer needs.
As a dealer facing representative, you will collaborate with dealers to build capability, drive process improvement, and execute Product Support Operations related strategies. You will build strong business relationships with the Cat dealers in your portfolio, connect data to identify opportunities and develop solutions to solve our customers’ toughest challenges.
Desired Skills and Experience
Customer Focus
Problem Solving and Project Management
Service Excellence
Consulting and Change Management
Decision Making and Critical Thinking
Analytical skills to interpret and understand data to drive actions
Effective communications and negotiation skills
Prior experience in field assignments, engineering / product support-related roles, or dealer facing positions is beneficial
Career & Development
Your career and development are important to us. On top of your field assignment, there are additional learning and development programs to help you develop a strong technical foundation, business and commercial acumen, key skills and capabilities for you to be successful in your career with Caterpillar.
Additional Info:
This role requires travelling up to 30% of the time.
This position requires working onsite five days a week.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at www.caterpillar.com/careers.
International Assignment / Relocation is not available.
What You Will Get
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).
Final Details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates
November 3, 2026 - November 16, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.
