Balance individual batch receipts with store sales reports at the end of the day and assist in resolving over/short discrepancies.
Perform customer verifications to validate information presented.
Process all transactions accurately and in accordance with company policy, including but not limited to loans, check-cashing, and Net Spend.
Comply with federal and state regulations and Company policies and procedures.
Complete compliance training and timely I Agree quarterly.
Other duties as assigned.
Minimum Education and Experience Required
High school diploma, GED, or equivalent experience
1+ year of experience in sales, customer service, and/or cash handling preferred
Strong customer service, active listening, and verbal and written communication skills
Proficient in Microsoft Office programs
Ability to multitask, prioritize, and work autonomously
Must have reliable personal transportation in compliance with published policy and procedure; this may not include public transportation or transportation from family or friends; must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company
Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
Physical Demands
Call center/retail/office environment
Extensive cash handling
Extended phone use
Long periods of standing
Extended computer screen viewing and typing
Must be able to lift up to 50 lbs, with or without reasonable accommodations
Travel / Attendance
Must be able to travel to all stores within the assigned district using a personal vehicle
May be asked to travel to neighboring districts
May require overnight travel
Must work assigned shifts as scheduled
Why Choose CNG Holdings, Inc.
CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. Through professional partnerships, CNG offers a wide range of convenient, accessible financial products and services designed to improve customers’ financial situations, meeting a need and delivering value.
Our mission is to help and educate our customers while building and nurturing long-term relationships. We strive to make a difference in our customers’ lives and in the communities we serve.
Our vision is to deliver innovative financial solutions that better meet our customers’ unique financial needs, enabling them to build a better future for themselves and their families.
CNG Holdings, Inc., its associates, and its brands are expected to create, deliver, and embrace our core values. These values ultimately define how we treat each other and our customers. We are inclusive, transparent, accountable, and focused!
Commitment to Diversity
We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and make decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class.
This posting describes the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties, and skills required for the position.
