The Manager will own and support analytics initiatives spanning workforce planning, organizational effectiveness, talent, retention, employee engagement, recruiting, and retail performance. A critical component of the role will be connecting people data with commercial and operational metrics to deepen our understanding of the relationship between talent, organizational health, client engagement, and business performance.
This role requires a combination of strong analytical capabilities, business acumen, stakeholder management, and data storytelling. The successful candidate will move beyond reporting what happened to help the organization understand why it happened, what it means, and what actions should follow.
Responsibilities
People Analytics & Insights
Lead end-to-end analysis of key workforce topics including headcount, turnover, retention, recruiting, organizational structure, performance, talent, employee engagement, and workforce productivity.
Translate business questions and hypotheses into structured analytical approaches, identifying relevant data, conducting analysis, and developing actionable recommendations.
Identify trends, risks, and opportunities within workforce data and proactively surface insights to HR and business leaders.
Develop analyses that connect people metrics with commercial, client, and operational performance to better understand the drivers of boutique and organizational performance.
Conduct deeper diagnostic and predictive analyses to help answer strategic questions such as drivers of turnover, indicators of successful hires, workforce productivity, organizational effectiveness, and talent development.
Support workforce planning and organizational design through analysis of staffing levels, workforce composition, spans and layers, vacancies, productivity, and other organizational health indicators.
Explore opportunities to introduce predictive analytics, statistical modeling, and AI-enabled approaches into People Analytics.
Reporting, Dashboards & Data Visualization
Own the development and ongoing enhancement of executive dashboards, scorecards, and reporting solutions using Power BI, Looker, Visier, Workday, Excel, and other analytics platforms.
Develop clear KPI frameworks that enable leadership to monitor workforce health, identify emerging trends, and evaluate progress against strategic priorities.
Transform complex datasets into intuitive visualizations and compelling narratives appropriate for HR leadership, business leaders, and executive audiences.
Continuously improve and automate recurring reporting processes to increase efficiency, scalability, and accessibility of workforce insights.
Partner with the Director, People Data & Analytics to evolve the People Analytics reporting roadmap and identify opportunities for new analytics capabilities.
Business Partnership & Storytelling
Serve as a trusted analytics partner to HR Business Partners and Centers of Excellence, helping stakeholders define business questions and determine the appropriate analytical approach.
Partner with stakeholders across HR, Finance, Retail Operations, Commercial, and other functions to integrate workforce and business perspectives.
Present findings and recommendations to HR and business leaders, translating technical analysis into clear business implications and potential actions.
Build strong relationships across local, regional, and global teams to align reporting definitions, analytical methodologies, and data priorities.
Support ad hoc analyses and executive requests requiring rapid synthesis of workforce and business data.
Data Governance & Analytics Infrastructure
Ensure accuracy, consistency, and integrity of workforce data across Workday, Visier, reporting tools, and other HR systems.
Develop and maintain standardized definitions, methodologies, and documentation for key People metrics and KPIs.
Partner with HRIS, HR Operations, IT, Finance, and Global teams to troubleshoot data issues and improve reporting processes and data flows.
Support the implementation, optimization, and adoption of People Analytics platforms and capabilities, including Workday and Visier.
Perform quality assurance and validation of dashboards, reports, and analyses before distribution to stakeholders and leadership.
Qualifications
Bachelor’s degree in Data Science, Statistics, Economics, Business Analytics, Computer Science, Human Resources, Finance, or a related quantitative field; advanced degree a plus.
5+ years of experience in People Analytics, Business Analytics, Workforce Analytics, HR Analytics, Business Intelligence, or a related analytical function.
Demonstrated experience independently leading analytical projects from business question and hypothesis through analysis, insight development, and recommendation.
Strong proficiency in Excel and data visualization systems, with demonstrated experience developing executive-level dashboards and analytical tools.
Experience with Workday and/or Visier strongly preferred; experience with Looker, Tableau, or similar business intelligence platforms beneficial.
Experience combining and analyzing data from multiple sources; proficiency with SQL or similar data-querying tools is a plus.
Strong quantitative and analytical skills with the ability to identify patterns, diagnose business issues, and develop actionable recommendations.
Strong data visualization and storytelling capabilities, with experience communicating complex findings to non-technical audiences.
Demonstrated ability to work directly with senior stakeholders and translate ambiguous business questions into structured analytical approaches.
Strong attention to detail and commitment to data accuracy and governance.
Ability to manage multiple projects and priorities in a fast-paced, highly collaborative environment.
Experience within retail, luxury, consumer products, hospitality, or another customer-facing industry is a plus.
WHAT WE OFFER
The opportunity to play a meaningful role in shaping the People Data & Analytics capability for one of the world’s leading luxury Maisons.
Exposure to senior HR and business leadership and the opportunity to contribute to highly visible strategic initiatives.
The ability to work at the intersection of people, client, retail, and commercial analytics, connecting workforce insights directly to business performance.
Opportunities to develop expertise across Workday, Visier, business intelligence, predictive analytics, and emerging AI capabilities.
A highly collaborative environment with exposure to local, regional, and global teams across Cartier and Richemont.
Access to Maison training, professional development, and a culture of continuous learning and feedback.
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer – United States
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $130,000-140,000
Salary will be determined based on relevant skills and experience.
