Other responsibilities include
Drive the adoption of AI, automation, and emerging technologies to transform accounting processes
Estimate, design, implement, and maintain configurations and customizations of Finance Systems to meet the evolving needs of the finance team
Partner with internal users and stakeholders, assisting with data analysis, business process mapping, reporting needs and continuous improvement initiatives.
Maintain proper system access for user roles ensuring compliance with segregation of duties
Provide internal, ongoing system/technical support to Finance users, including training with a focus on superior customer service
Monitor end user usage of business systems and track performance
Provide front line support with regards to all aspects of business facing applications and troubleshooting to diagnose, isolate and resolve issues
Develop, document and implement policies, procedures and guidelines to ensure data integrity, system integrity and security
Responsible for the change management and release process of NetSuite, Zuora, Stripe, and other finance applications
Provide quality and timely communication regarding system status
Maintain up-to-date knowledge of system functionality, customization and integration
Support onboarding of additional business units and acquired subsidiaries onto Suite Billing, Zuora Billing and related quote-to-cash systems
About You
A successful candidate for this position will demonstrate the following:
Ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Ongoing AI skill development (e.g., prompt/context engineering, Claude Plugin/Skills) and staying current with emerging AI technologies
5+ years of experience in Finance System administration, configuration, and third-party integrations in complex environments with a focus on NetSuite and Zuora
Hands-on experience with roles, permissions, page layouts, custom objects, SuiteScripts, workflows, reports, and dashboards
Proficiency in SQL, CSV imports, user provisioning, role definitions, analytics, JavaScript(JS) and script scheduling
Strong background in data analytics, reporting, and database management (SQL and NetSuite preferred)
Familiarity with revenue recognition principles and financial reporting concepts
Strong understanding of business processes (O2C & P2P), system requirements, and financial reporting
Knowledge of the hire-to-retire process and system access management
Experience in project management, system implementation, and integrations.
Strong analytical and problem-solving skills with attention to detail
Excellent written and verbal communication skills
Ability to work independently with minimal guidance while collaborating across teams
Skilled at managing multiple stakeholders and maintaining professionalism under pressure
Preferred but Not Required
NetSuite and/or Zuora certification
Disclosures
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.