Role Responsibilities
Lead user interviews, surveys, usability studies, concept tests, and rapid experiments to understand how customers and internal users interact with AI and data products
Identify opportunities where AI, machine learning, or automation can reduce cognitive load, improve decision quality, or accelerate operational response
Design dashboards, monitoring views, alerting systems, and AI-assisted workflows for real-time operations and retrospective analysis
Define visual hierarchy, interaction models, thresholds, and status semantics so critical signals are readable, explainable, and actionable
Build prototypes, wireframes, mockups, and design concepts to test AI feature assumptions, prompt behaviors, data storytelling approaches, and model output presentation
Translate complex data sets, telemetry streams, predictive indicators, and machine learning outputs into clear visual narratives for business and operational users
Partner with data engineers, AI scientists, data scientists, product managers, and UX researchers to align user needs, technical feasibility, model constraints, and product priorities
Design with auditability, explainability, traceability, and regulated GDP/GxP environments in mind
Minimum Requirements
Bachelor's degree in Graphic Design, Human-Computer Interaction, UX/UI Design, Data Visualization, Computer Science, or Data Science
5+ years of experience with design of data visualization (tools such as Figma, Tableau, D3.js, or Adobe Illustrator), dashboard, analytics, or complex workflow design
Preferred Qualifications
Life sciences, cold chain, pharmaceutical logistics, or temperature-controlled supply chain experience.
Experience at monitoring, observability, IoT, telematics, cold chain, logistics, healthcare analytics, or financial data company.
Working knowledge of GDP/GxP concepts, excursions, stability budgets, lane qualification, or regulated quality workflows.
Working knowledge of databases, data processing, analytics concepts, and AI/ML capabilities, including LLMs, RAG workflows, predictive models, and model output limitations.
Translate abstract or complex data sets into clear, human-centered visual narratives and interaction patterns
Strong generalist UX skills, including user flows, wireframes, prototypes, usability testing, and high-fidelity interface design
Experience designing for enterprise SaaS products used by operational, quality, supply chain, or customer support teams
Additional Information
Must have unrestricted authorization to work in the USA. No visa sponsoring available
Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.
- Other Compensation
- This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
- Application Deadline
- Applications will be accepted for at least 3 days from Job Posting Date: 12 November 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.