Caribou Coffee
From Caribou Coffee's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!
Position Overview: The Shift Leader is responsible for the overall leadership and direction of the coffeehouse in partnership with the General Manager or the Assistant General Manager. The Shift Leader makes sure the team has a clear understanding of brand standards, expectations, products, cleanliness, new directives, and Guest connections during the shift.
Core Responsibilities
Demonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence
Leads shifts with an unwavering commitment to Make Fun Happen — keeping the team engaged, the energy up, and the shift on track
Optimizes product sales while effectively managing waste and maintaining an inviting, well- executed coffeehouse environment.
Knows the day's deployment and the roles tied to it, communicating clearly on the floor to keep the shift moving
Reads the needs of the team, anticipates the shift's competing priorities, and delegates objectives and tasks accordingly
Takes ownership of the current shift and sets up a smooth hand-off for the shift that follows
Ensures the team executes standard operating procedures and upholds Caribou's standards for quality, cash handling, and store safety and security
Coaches and trains the team in the moment — on role responsibilities, product knowledge, promotions, and recipe prep, including adjustments for a guest's request
Performs administrative tasks timely with integrity and follow-through, including bank deposits, inventory, and product orders
Actively develops Team Members, providing coaching and feedback in the moment
Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
Owns the decision-making that comes with being Manager on Duty, staying resilient and calm under pressure
Leads with humility, curiosity, and heart — building an inclusive culture on every shift and taking full ownership of their own growth and the impact they have on others
Trains new team members on role responsibilities, product knowledge, and promotional items
Arrives on time for every scheduled shift, prepared and ready to contribute to the team's success.
At least 6 months of experience in a leadership role , or properly trained and approved to take on Shift Leader responsibilities
To support the needs of the business and the team, Shift Leaders are expected to maintain flexible availability. While hiring may be based on current scheduling needs, Shift Leaders may be required to work different days, times, or shifts as business and operational needs change.
Must be at least 18 years of age
High school diploma or GED equivalent
Employee Discount & Free Shift Drink
Flexible schedule
Growth Opportunities
Tips
Address: | 2939 Hamilton Blvd , Sioux City, Iowa 51104 |
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
Caribou Coffee
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