Operationally support the infrastructure and applications including break/fix and service requests; 24x7 on-call support when needed; Tier 2+ community support.
Support the community in topics such as performance best practices, connectivity, and security. Gather feedback and drive reliable platform services and features.
Coordinate multi-disciplinary teams as required to troubleshoot and resolve issues outside the scope of SSA’s expertise.
Work closely with Cargill’s internal communities to gather feedback and drive reliable platform services and features.
Qualifications
Bachelor’s degree or equivalent in experience
Proven experience with one or more of the following areas
Power BI Administration
Fabric Administration
Application administration and Windows and Linux systems administration
Hybrid infrastructure administration and maintenance
Enterprise networking and routing, including interface config, DNS, proxies, firewalls
Experience with cloud-based 'infrastructure as a service platforms': AWS, Google Compute Engine, Azure, or OpenStack
DevOps practices such as CI/CD (Jenkins CI, Drone, Github, and Artifactory), Configuration Management and Automation (Chef, Puppet, Salt, Ansible, and Terraform)
PREFERRED QUALIFICATIONS
Experience configuring and maintaining Power BI in a large production environment
Microsoft certification in Power BI and/or Fabric
Experience with engineering globally distributed business applications with demonstrated ability to optimize for resiliency and latency
Experience with infrastructure automation, infrastructure as code, automated application deployment, monitoring/telemetry, logging, reporting/dashboarding
Experience with deployment and administration of analytics platform components such as Power BI Cloud Service; Power BI Premium; Power BI Gateway; Power BI Embedded; Power BI Mobile; KNIME Server.
Experience with cloud-based 'infrastructure as a service platforms': AWS, Google Compute Engine, Azure, or OpenStack
Experience with development using GitHub
Experience scripting with Bash, Python, and/or PowerShell
Experience with package management and patching strategy and tooling
Experience with TLS including certificate management and troubleshooting
Experience with the Agile mindset
Experience working in virtual teams across multiple time zones with multiple cultures
