Ensuring facilities and other equipment are properly utilised and maintained
Arranging refreshments/lunches for any client meetings, as well as setting this up in meeting rooms
Managing a structured and efficient workflow for all service areas within your remit
Participating in cross departmental and site projects or other ad hoc requests as assigned by the Site Lead, Central Services Manager or Head of Division
Actively participating in all on site health and safety audits and assessments and oversee compliance as required
Ensuring operations reflect the initiatives set by the firm (sustainability and paper-lite etc.)
Collect and complete any information required for billing or client charge back data
Skills and Experience
Experience working on Microsoft Office programmes
Excellent customer service skills, confident in liaising with Clients and strong communication skills
Client-focused approach to service provision through personal commitment to their business
Strong attention to detail and a critical eye for accuracy, with a ‘right first time’ attitude
Ability to work under pressure within tight deadlines with flexible approach
Continual improvement mentality, open and receptive to feedback
Build and grow relationships with key Clients and service users
Ownership for work produced in terms of the final product e.g. consistency, accuracy and quality
Previous experience in an office environment using office equipment and software desired
Ability to handle confidential information with discretion
Capsticks is an inclusive employer
At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.
We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.
