Job Title: ServiceNow Senior Application Developer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
The Opportunity
CACI is seeking a ServiceNow Senior Application Developer in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS program supports the Department of the Air Force in delivering consistent, secure, high-quality enterprise IT
services across mission environments.
In this role, you will serve as a hands-on ServiceNow Developer responsible for designing, developing, integrating, testing, and supporting enterprise applications on the ServiceNow platform for the Configuration Management Database (CMDB). The ideal candidate will have demonstrated experience building solutions beyond standard out-of-box configuration, including scoped applications, App Engine, custom application development, Service Portal, integrations, workflow automation, and advanced ServiceNow scripting.
This position requires a developer who understands the ServiceNow platform as an enterprise application development platform and can translate business and technical requirements into scalable, maintainable solutions. The developer will work with solution owners, architects, business analysts, Government stakeholders, and other developers to design and implement applications and platform capabilities supporting the EITaaS environment.
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Responsibilities
- Design, develop, configure, test, deploy, and maintain applications on the ServiceNow platform.
- Develop custom scoped applications using ServiceNow App Engine, App Engine Studio, and ServiceNow Studio.
- Design application data models, custom tables, relationships, business logic, security models, and user experiences.
- Develop and maintain ServiceNow Service Portal applications, pages, widgets, and support client and server-side functionality.
- Develop advanced ServiceNow solutions using Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, Glide APIs, and other platform scripting capabilities.
- Design and implement application security using roles, ACLs, application scopes, and ServiceNow security best practices.
- Develop workflows and automation using Flow Designer, IntegrationHub, subflows, actions, and scripted automation where appropriate.
- Develop and maintain REST, SOAP, Scripted REST, and other integrations between ServiceNow and external enterprise systems.
- Create reusable application components and development patterns that support maintainability and enterprise-scale implementation.
- Troubleshoot complex application, scripting, integration, performance, and platform issues.
- Participate in application architecture and technical design sessions.
- Translate functional and technical requirements into detailed technical designs and working ServiceNow solutions.
- Perform code reviews and ensure development conforms to ServiceNow coding standards and established development practices.
- Support application testing, defect resolution, release management, and production deployment activities.
- Work closely with business analysts and stakeholders to refine requirements and identify appropriate ServiceNow solutions.
- Provide technical demonstrations and communicate application functionality to technical and nontechnical stakeholders.
- Support existing ServiceNow ITSM, ITOM, CMDB, and other enterprise capabilities when required.
- Participate in Agile ceremonies including backlog refinement, sprint planning, technical solutioning, testing, demonstrations, and retrospectives.
- Develop and maintain technical documentation for applications, integrations, configurations, and custom development.
Qualifications
Required
- DoD Secret Clearance.
- 12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
- Experience with ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities
- Certified ServiceNow System Administrator (CSA)
- Effective communicator at all levels, both written and verbal
- Strong communication, analytical, and leadership skills
- Must be a self-motivated team player capable of managing multiple priorities in a fast-paced environment
Technical Expertise
- Advanced experience with ServiceNow implementation and development (ITSM, ITOM, SPM).
- Proficiency in ServiceNow scripting (Business Rules, Script Includes, UI Actions), APIs (REST/SOAP), and web technologies (HTML, CSS, AJAX).
- Experience with relational databases (e.g., MySQL, Oracle) and Agile methodology.
- Strong communication, analytical, and leadership skills
- Must be a self-motivated team player capable of managing multiple priorities in a fast-paced environment
Technical Expertise
- Advanced experience with ServiceNow implementation and development (ITSM, ITOM, SPM).
- Proficiency in ServiceNow scripting (Business Rules, Script Includes, UI Actions), APIs (REST/SOAP), and web technologies (HTML, CSS, AJAX).
- Experience with relational databases (e.g., MySQL, Oracle) and Agile methodology.
Desired
- Axonius Platform experience
- Asset Management experience
- Certified ServiceNow Developer
- Certified Implementation Specialist
- ServiceNow Certified Application Developer (CAD) certification
- JavaScript/AngularJS development experience.
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
- Agile Certification
- Acts independently to expose and resolve problems
- Experience working in the Department of Defense
What You Can Expect
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is
$90,300-$189,600
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
