Support automated device provisioning and enrollment using Apple Business Manager and Automated Device Enrollment (ADE).
Package, test, deploy, and maintain applications, operating system updates, scripts, and configurations across supported Apple devices.
Manage operating system and application update processes to maintain security, stability, and compliance.
Develop and maintain automation using Bash, Zsh, PowerShell, or similar scripting technologies.
Implement and troubleshoot endpoint security controls, including encryption, certificates, authentication, firewall settings, and endpoint protection.
Monitor device inventory, enrollment status, application deployment, configuration compliance, and endpoint management health.
Analyze and resolve complex endpoint, application, enrollment, connectivity, and device management issues; perform root-cause analysis and implement sustainable solutions.
Support vulnerability remediation, security assessments, endpoint hardening, and compliance initiatives.
Evaluate new Apple hardware, operating system releases, and endpoint management capabilities for security, compatibility, and operational impact.
Support integrations with identity, authentication, certificate, and enterprise security services, including Microsoft Entra ID, Active Directory, SSO, and PKI.
Provide technical guidance to engineers and support teams and contribute to engineering standards and best practices.
Develop and maintain technical documentation, operational procedures, configuration standards, and troubleshooting guides.
Collaborate with cybersecurity, infrastructure, service desk, and customer teams to resolve technical issues and improve endpoint services.
Communicate technical findings and recommendations to customers and stakeholders and participate in client meetings and special projects as required.
Qualifications
Required
Ability to attain DHS Entry on Duty (EOD) approval.
Bachelor's degree plus 10 years of applicable experience, associate degree plus 12 years of applicable experience, or 16 years of applicable experience in lieu of a degree.
Extensive hands-on experience administering and engineering enterprise Apple environments.
Strong experience with macOS administration, configuration, application deployment, patching, security, and troubleshooting.
Experience managing Apple devices using Jamf Pro, Microsoft Intune, and/or comparable endpoint management technologies.
Experience supporting enterprise iOS and iPadOS devices in a mobile device management environment.
Experience with Apple Business Manager and Automated Device Enrollment.
Experience developing and maintaining configuration profiles, management policies, compliance controls, and security baselines.
Experience with scripting and automation using Bash, Zsh, PowerShell, or similar technologies.
Experience with identity and access management technologies, including Microsoft Entra ID, Active Directory, SSO, certificates, and/or PKI.
Experience implementing and troubleshooting endpoint security controls and supporting vulnerability remediation.
Demonstrated ability to troubleshoot complex endpoint management issues and implement effective technical solutions.
Strong analytical, documentation, communication, and customer collaboration skills.
Desired
ITIL v3 or v4 certification.
Jamf Certified Administrator or Jamf Certified Engineer certification.
Apple professional certification or relevant Apple platform training.
Microsoft Intune or other endpoint management certifications.
Experience with NIST, CIS, STIG, or other federal security baselines.
Vulnerability management and endpoint hardening experience.
Experience with mobile application management and application protection policies.
Experience supporting large-scale federal or highly regulated enterprise environments.
What You Can Expect
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is
$113,200 - $237,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
