Job Title: Microsoft 365 Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
The Opportunity
CACI is seeking an experienced Microsoft 365 Engineer to be part of a dynamic and high performing team designing, implementing, and managing M365 GCC tenant. The candidate will be responsible for operational support and service delivery fulfilling customer/developer requests and troubleshooting complex incidents.
Responsibilities
- Collaborate with architects, network engineers and security specialists to test and deploy power platform updates.
- Provide end-to-end service support for OneDrive, Teams, Exchange and Copilot.
- Manage, Govern, and Secure Copilot and Copilot Studio.
- Power Platform environment life cycle management.
- Manage Power BI environment and workspaces.
- Participate in service delivery initiatives needed to improve the availability, security, and performance of the managed services.
- Lead or participate in troubleshooting complex incidents with other infrastructure teams.
- Assist in developing and maintaining standard operating procedures and run books for managed services.
- Communicate with the customer to keeping them informed of operational status, progress on agreed deliverables, and notifying them of impending changes or agreed outages.
Qualifications
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Required
- Ability to attain DHS EOD
- BA + 10 years’ applicable experience, AA + 12 years’ applicable experience or 15 years’ experience
- 5 or more years of relevant experience in supporting SharePoint, Teams, Exchange Online and Power Platform
- Hands on experience with managing Copilot and Copilot Studio
- Strong Communication Skills – be able to expresses key ideas and obtain tangible feedback from cross-functional team members and stakeholders.
- 5 or more years of relevant experience in Architecture and designing solutions with Microsoft 365
- Hands-on experience with Administering SharePoint Online, Teams, Exchange Online, and Power BI
- Hands-on experience with implementation, deployment, migration, and support of M365 Collaboration services
- Hands on experience with M365 PowerShell and automation
Desired
- MS Certification
- Microsoft Certified: Information Security Administrator Associate
What You Can Expect
A culture of integrity.
