You ensure that personnel on shift execute operations as prescribed in SOPs and work instructions, and you include clarifying verbal direction from leadership. You continuously validate that tickets and tasks are fully completed and, if necessary, turn over outstanding tickets to the next shift for the purpose of completing individual tasks as quickly as possible.
You manage the distribution of tasks as they are assigned to the team. As such, the Shift Lead cultivates a general understanding of the skillsets, or skills gaps, of each team member. This is to support the overall identification of training needs and mentorship, and to enable efforts creating career and training progression paths for each individual contributor.
Responsibilities
- Execute core duties as a SOC Analyst.
- Conduct shift turnover at the beginning and end of the shift.
- Ensure the Shift Activity Log is completed and sent.
- Ensure appropriate staffing coverage is maintained across the shift.
- Manage time-off requests.
- To support the overall sustainment or uptime of each tool, maintain awareness of the operational status of production cyber tools and data feeds. Notify relevant stakeholders in the event a degradation of service is identified.
- Receive and action communications or requests received via various mediums, to include in-person, email, chat, or phone.
- Review analysis and documentation for tickets opened by shift members for completeness and accuracy.
- For the purpose of mentorship and growth, provide feedback for any missed actions or deficiencies observed.
Qualifications
Required
- Active TS/SCI clearance (Ability to obtain a CI Poly within 6 months).
- Bachelor's Degree in a related field. Additional years of experience may be accepted in lieu of a degree.
- Minimum 3 years of related SOC experience
- DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications.
- Ability to work 1 of 5 shifts.
Desired
- Experience as a Lead.
- IAT Level III certifications.
- Good understanding of adversarial tactics and techniques as it applies to defensive cyber operations.
What You Can Expect
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is
$86,600 - $181,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
