Maintain connectors, service accounts, credentials, and access mechanisms to ensure secure and reliable integration.
Develop and enforce governance standards for workflow promotion, naming conventions, documentation, credential handling, version control, and production support.
Collaborate with cybersecurity and infrastructure teams to ensure compliance with security, audit, backup, recovery, and continuity requirements.
Support migration of workflows between development, test, and production environments.
Create and maintain operational procedures, support guides, runbooks, and technical documentation.
Provide Tier 2/Tier 3 support for Alteryx-related incidents, service requests, and root‑cause analysis.
Manage license administration and usage tracking for Alteryx Designer, Alteryx Server, and related components.
Partner with analysts and developers to troubleshoot workflow performance, data issues, and server execution problems.
Recommend enhancements to improve platform scalability, reliability, automation efficiency, and operational insight.
Participate in release planning, testing cycles, and change management processes.
Support audit and reporting requirements associated with automated workflows and analytics products.
Provide user support and training for publishing, scheduling, workflow optimization, and operational best practices.
Contribute to Agile delivery activities including sprint planning, backlog refinement, and platform improvement initiatives.
Qualifications
Required
Active U.S. DoD Secret Clearance.
Ability to meet DoD 8140 requirements.
Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business, or a related field (or equivalent experience).
5+ years of experience in application administration, analytics platform support, or business intelligence systems administration.
Hands-on experience administering Alteryx Server and supporting Alteryx Designer users in an enterprise environment.
Strong understanding of
