Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products.
Assists customers with assessing potential applications of company products to meet process metrology needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.
May build an application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
Develop a strong understanding of competitive technologies and X-ray product.
Helps to maintain and increase X-ray product usage.
Create, develop, and continuously improve the customer support & applications knowledge database.
Qualifications
To be successful for this position, you will possess the following
Qualifications
Requires Ph.D. in Material Science, Physics, Chemistry, or EE with X-ray tool experience and preferably have experience in the semiconductor fabrication industry, or equivalent experience.
Ph.D. level degree with at least 2~3 years of experience in relevant fields.
Good knowledge in statistics and data analysis. Experience and enthusiasm in semiconductor X-ray or optical metrology preferred.
Fluent in English and experience in technical writing.
Demonstrated oral & written communications and interpersonal relationship skills, particularly intercultural skills, strong customer orientation.
Ability to work and be creative under pressure and with tight deadlines.
Self-organized and self-disciplined. Ability to work alone and within a team environment to solve problems. Experience working in the semiconductor industry and familiarity with problem analysis and troubleshooting techniques.
~50% travel domestically on short notice.
10% travel internationally on short notice.
Able to work in production floor, cleanroom, & laboratory environments.
Knowledge, Skills, and Abilities
Solid theoretical understanding of physics to enable problem solving of complex system and application issue.
Knowledge of semiconductor process flow (e.g., EPI or Deposition)/metrology solutions and associated applications highly desired.
Prior experience working in a semiconductor fab as an employee or equipment vendor is a plus.
Hands-on experience and background in X-ray technology (e.g., XRD, XRR).
A highly motivated self-starter with a positive “can-do” attitude and a strong passion for continuous learning in cutting-edge technologies.
Very strong interpersonal skills and ability to interface with internal and external customers and support groups within Bruker.
Ability to work as part of a multi-disciplinary team to achieve shared goals, but also equally comfortable working independently when required.
Excellent leadership, communication, and interpersonal skills.
Goal oriented with good track record in achieving targets.
Strong technical background - able to understand the problems that our customers are trying to solve, understanding of the customer’s current and future metrology requirements, and able to recommend new metrology opportunities to Bruker.
Possess foundational programming and coding skills in using Python or VBA, etc.
Able to travel both domestically and internationally on short notice.
