Strong troubleshooting skills. Specifically, in the areas of: General electronics, electromechanical systems, robotics, liquid handlers, computers, and associated networking components
Excellent communication skills and ability to manage customer expectations while providing outstanding customer service
Working knowledge of all technical support activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines, and representing NanoString effectively in the field
General understanding of IT and basic networking setup
Willingness and Availability to travel; overnight travel up to 50-75% per month. Must possess a valid passport and be able to obtain visas to travel internationally.
Ability to lift, carry, push, pull or otherwise move approximately 80-100 lbs on an infrequent basis.
Able to clearly communicate verbally and in writing in both English and the local language (if other than English).
Qualifications
Qualifications
B.S. degree with 3-5 years of relevant field service experience. Ideal Candidate would have (1-5 years of experience) in FSE instrument repair and field work.
Familiarity with fluorescence microscopy and robotic systems
General knowledge of genetic analysis techniques (DNA microarrays, gene expression analysis, NGS/WGS, and quantitative PCR)
Experience working in a QSR certified organization
At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between FSE I $62,000 and $85,000 / FSE II $74,000 and $105,000 / FSE III $100,000 and $161,000 provides an opportunity to progress as you grow and develop within a role.The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
