While supporting the applications the Application Administrator will look to evaluate existing systems, make recommendations for improvements, streamline processes and procedures, and serve as a resource to technical and non-technical users of these applications.
The Application Administrator is required to participate in a 24/7 on-call rotation schedule. While on-call, they must be available to answer calls/emails after normal working hours and on weekends/holidays depending on the rotation order. Because this role supports departments that directly serve students, the Application Administrator may occasionally be required to work outside of standard business hours.
Education
Bachelor’s degree preferred
Experience
2-3 years of experience with application support or administration to include some of the following:
Enterprise housing management
Meal plan management
Enterprise ticketing systems
Experience in Higher Education is highly preferred
Broad understanding of mainstream application development tools, database systems, software development methodologies, and integration methods and technologies
Proficiency in any code-based programming language is highly preferred
Project management skills with experience managing the implementations of and upgrades to business or administrative applications
Excellent interpersonal and communications skills (both oral and written)
Strong ability to multi-task and prioritize activities
Strong application support/administration abilities to troubleshoot, support, and maintain critical application suites/software components supporting a 24x7 operation
Strong problem solving skills and organizational skills
Ability to manage projects and assist in planning projects including schedules
Customer service oriented
Excellent written and oral communication skills
Ability to manage multiple tasks with shifting priorities
Understanding and comfortable working with basic IP networks
Experience with Google Suite preferred
Experience with Microsoft Excel, Word and other Microsoft Office applications preferred
Successful completion of a criminal background check and education verification is required.
Benefits of Working at Brown
Please review additional information on the Benefits of Working at Brown.
Recruiting Start Date
2026-09-21
Job Posting Title
Application Administrator
Department
Office of Information Technology
Grade
Grade 9
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Scheduled Weekly Hours
37.5
Position Work Location
Hybrid
Submission Guidelines
The designated Position Work Location for each position determines the approved modality of work. Positions are classified based on the operational and business needs of the department and may be designated as on-site, hybrid, or remote.
Employees with a designated position work location as remote must reside and perform their work in a state where Brown University is registered to do business. Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C.
Please note that to be considered for a staff position at Brown University, you must submit a separate application for each position you wish to be considered for. Applications are reviewed only for the specific position to which they are submitted and are not automatically considered for future openings.
This position is not eligible for visa sponsorship.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
Brown is an E-Verify Employer.
EEO Statement
Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.
