Coach and enable: Coach squad members, Product Managers and stakeholders in Scrum, agile and lean principles, helping teams strengthen ownership and self-management.
Remove impediments: Identify obstacles early, coordinate their resolution and escalate where wider support or decisions are required.
Improve flow and predictability: Use appropriate delivery measures and team insight to identify bottlenecks, support realistic planning and drive evidence-led improvement.
Manage risks and dependencies: Make delivery risks, issues and cross-squad dependencies visible, supporting timely action and clear ownership.
Strengthen collaboration: Build effective working relationships across Product, Engineering, Architecture, QA, Operations and external partners.
Enable stakeholder communication: Support clear, transparent communication on progress, priorities, risks and changes without creating unnecessary administration for the squads.
Embed continuous improvement: Create psychological safety for reflection and feedback, agree practical improvement actions and follow through on outcomes.
Support delivery health: Help squads maintain quality, a sustainable pace and readiness for production releases, and support coordination during delivery issues or incidents where required.
Share good practice: Contribute to consistent agile ways of working across Digital Delivery while recognising that each squad may require a tailored approach.
About you
Proven experience as a Scrum Master or Agile Delivery professional supporting software engineering teams.
Experience supporting more than one squad or workstream at the same time.
Strong practical knowledge of Scrum and a good understanding of Kanban, lean delivery and the software development lifecycle.
Excellent facilitation, coaching and servant leadership skills.
Ability to build trust, challenge constructively and influence without relying on authority.
Experience identifying and resolving impediments, risks and dependencies in complex delivery environments.
Confidence using delivery data and team feedback to support improvement, without turning metrics into individual performance measures.
Strong communication and stakeholder management skills, including experience working with Product Owners and Tech Leads.
Experience working with distributed teams and external technology partners would be beneficial.
A recognised Scrum or agile qualification is desirable, supported by a commitment to continuous learning.
The rewards
A negotiable basic salary and all the usual benefits you would expect, including holiday and a company pension.
A collaborative, open and honest environment designed to deliver the best outcomes for our clients and teammates.
A flexible working
An environment built around supporting and developing our teammates, with funding available for relevant professional qualifications.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
