Conduct training needs assessments using audit results and performance data
Collaborate with operational managers to ensure training programs meet expectations, regulatory requirements, and operational goals
Evaluate training effectiveness and implement improvements
Coordinate training rollout across multiple shifts and departments
Facilitate group training, hands‑on demonstrations, and one‑on‑one coaching
Track training completion and maintain accurate training compliance records
Requirements
1–3 years of experience in quality assurance or operational quality
Strong investigative, analytical, and technical writing skills
Working knowledge of auditing principles and inspection processes
Experience with quality tools such as LEAN, Six Sigma, 5 Why, Fishbone, etc.
Preferred Qualifications
Previous supervisory experience
Experience in manufacturing, logistics, or service quality environments
Certifications such as CQT, CQI, or Six Sigma, LEAN
Familiarity with ISO standards or related quality frameworks
Experience using AI‑driven tools to strengthen quality investigations and decision‑making
Bachelor’s degree in quality, Engineering, Operations, or equivalent experience
Experience developing or updating SOPs, work instructions, and training documents
Salary: $69,000.00 to $79,000.00
Bonus Eligible
Work Hours: Monday through Friday, 8:30 am to 5 pm
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
