Monitor and support integrations involving APIs, messaging platforms, batch processes, and real-time data feeds.
Partner with market data providers and vendors to resolve technical and data-related issues.
Review application code to understand business logic, diagnose defects, and support enhancements.
Develop automation, monitoring, and operational tooling to improve platform stability and support effectiveness.
Support software releases, regression testing, deployment validation, and platform improvement initiatives.
Collaborate with development, infrastructure, support, and business teams to resolve high-priority incidents.
Act as a senior escalation point for complex technical and production-related issues.
Your Profile
5+ years of experience supporting trading systems, financial technology platforms, or enterprise applications within capital markets environments.
Strong experience with OMS, EMS, portfolio management, market data, or post-trade systems.
Advanced SQL skills, including complex queries, data analysis, reconciliation, and troubleshooting.
Experience reviewing and troubleshooting code written in C#, VB.NET, Java, Python, or similar languages.
Strong understanding of the end-to-end trading lifecycle across front-, middle-, and back-office functions.
Knowledge of financial instruments such as equities, fixed income, FX, and derivatives.
Experience supporting FIX connectivity and electronic trading workflows.
Proven ability to investigate trade breaks, settlement issues, allocation failures, and cross-system data discrepancies.
Familiarity with APIs, distributed systems, messaging platforms, and systems integrations.
Experience working with market data and reference data providers such as Bloomberg, ICE Data Services, Refinitiv, or similar.
Strong analytical, troubleshooting, and problem-solving skills in high-pressure production environments.
Excellent communication skills and the ability to work directly with business users, technical teams, and external vendors.
Preferred Qualifications
Experience in buy-side trading environments or electronic trading platforms.
Exposure to market connectivity, exchange integrations, or low-latency systems.
Experience with cloud platforms such as AWS or Azure.
Familiarity with Tableau or other reporting and analytics tools.
Experience with automation, observability tooling, AI-assisted operations, or intelligent monitoring solutions.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
