Investigates any complaints from Associates or staff
Able to draft policies and procedures for upper management review and implementation
Responsible for all activities of the shift
Responsible for all associate administration, such as counseling and scheduling.
Run any shift without supervisory presence
Qualifications
Minimum education level – High School graduate; college degree preferred
For internal associates: 2 years’ experience at a Broadridge location preferred
For external applicants: Broadridge locations – six years’ experience preferred
Military and/or Law Enforcement experience or the recommendation of the hiring manger can be substituted for the above experience
Must be computer literate and have typing proficiency, and be familiar with and able to use the Microsoft Office (or an equivalent product), including: Word, Excel, Access, PowerPoint, Teams, Adobe Acrobat
Be familiar with security systems
1. Access control systems (S2 ACS a plus)
2. CCTV systems (S2 NetVRs and Axis CCTV cameras a plus)
Additional skill sets
1. Ability to communicate verbally in a clear and professional manner
2. Able to write in an effective, clear and concise manner
3. Able to understand budgetary processes
Able to work from 3:00 PM - 11:00 PM ET, Monday - Friday. Shift is subject to change based on coverage and department needs. Must have flexibility
Must be able to travel and perform other related duties and functions as assigned by management
The salary range for this position is $64,000 annual base, with a shift differential. Eligible for annual bonus. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.