Brink's
From Brink's's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Mengawasi operasional tim Customer Service pada layanan cash management
Memastikan seluruh proses layanan cash handling berjalan sesuai SOP
Menangani eskalasi keluhan pelanggan terkait cash management
Memastikan akurasi data transaksi, rekonsiliasi, dan laporan kas
Monitoring proses cash in, cash out, dan settlement harian
Koordinasi dengan tim operasional, cabang, dan pihak terkait (bank/klien)
Memastikan SLA layanan pelanggan terpenuhi
Melakukan review dan validasi laporan harian/mingguan/bulanan
Memberikan arahan, coaching, dan evaluasi kinerja tim CS
Mengidentifikasi dan menyelesaikan potensi risiko operasional cash
Memastikan keamanan dan kepatuhan dalam proses pengelolaan uang tunai
Membuat laporan performa layanan dan issue operasional kepada manajemen.
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