In this role You will
Acting as the 2nd line to identify, resolve and develop solutions to the most sophisticated queries and systemic Operational problems which cannot be resolved by the Level 1 helpdesk team.
Proactively deepening collaboration with the Level 1 helpdesk teams and the myProcurement Enablement and Solutions Team.
Playing a key role in identifying areas of improvement across S2P processes and collaborating with various Operational Excellence teams e.g. myProcurement Enablement and Solutions Team, S2C Excellence team and P2P Operational Excellence team to improve Finance Procurement’s ability to complete within Procurement systems and operations
Analyze data and conduct root cause analysis in cases of ambiguous and challenging issues and find opportunities to improve S2P processes with the goal of reducing the need for future support.
Supporting the myProcurement Manager in reporting, data analysis, and insights along with initiating actions to drive better performance, reducing the number of recurring tickets and improving overall user and supplier experience.
Supporting the myProcurement Manager in escalation handling and working with cross function teams for the highest priority issues/the highest sensitivity cases.
Contributing to the implementation of the Excellence & Experience and myProcurement organization’s strategy by delivering on the priorities of the organization.
Supporting the myProcurement Manager in work optimization within the Team, delivering against the targets set in the Performance Management framework.
What You will need to be successful
Relevant educational background or equivalent experience
Great experience in Procurement Operations or equivalent
Expert in source to contract and procure-to-pay systems and processes, preferably Ariba experience
Experience in developing training content
Led and implemented continuous improvement initiatives, experienced in project work
A deep understanding of the Procurement Organization
Excellent communication and interpersonal skills
Experience leading and implementing strategic solutions within cross functional teams
Able to handle high volume and wide variety of activities
Strong conflict resolution skills
Proven track record to work cross organizationally to resolve sophisticated issues
Experience working cross culturally in an international environment
Resilient and experienced in working in multi-faceted environment
Uses influence and communication skills to enable planning and decision making
At bp, we provide the following environment & benefits to you
Different bonus opportunities based on performance, wide range of cafeteria elements
Life & health insurance, medical care package
Hybrid working arrangement aligned with team arrangements and business needs
Opportunity to build up long term career path and develop your skills with wide range of learning options
Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
Family friendly workplace e.g.: Extended parental leave, Mother-baby room
Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
Possibility to join our social communities and networks
Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.
Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
- Travel Requirement
- No travel is expected with this role
Relocation Assistance
This role is not eligible for relocation
Remote Type
This position is a hybrid of office/remote working
Skills
Legal Disclaimer
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.