Excellent communication, leadership, and organizational skills
Ability to multitask in a fast-paced environment
Basic proficiency with POS systems and scheduling software
Food Handler's Certification (or willingness to obtain)
Physical Requirements
Ability to stand for extended periods
Ability to lift up to 25–30 lbs (supply boxes, equipment, etc.)
Comfortable working around hot equipment and in a fast-paced kitchen/cafe setting
Work Schedule
Full-time; may include early mornings, weekends, and holidays based on business needs
Supervise daily cafe operations, including opening/closing procedures and shift transitions
Lead, motivate, and coach baristas and cafe staff to deliver excellent customer service
Create and manage staff schedules to ensure adequate coverage during peak hours
Train new employees on menu items, equipment use, and customer service standards
Monitor inventory levels and place orders for supplies as needed
Ensure compliance with food safety, sanitation, and health regulations
Handle customer complaints or escalated issues professionally and promptly
Maintain cleanliness and organization of the cafe, kitchen, and seating areas
Track sales, cash handling, and daily reports; assist with basic bookkeeping
Assist management with performance reviews and staff development
Ensure equipment (espresso machines, grinders, etc.) is properly maintained and serviced
High school diploma or equivalent required; additional education a plus
1–2+ years of experience in a cafe, coffee shop, or food service environment
Prior supervisory or team lead experience preferred
Strong knowledge of coffee preparation, food safety practices, and customer service standards
Excellent communication, leadership, and organizational skills
Ability to multitask in a fast-paced environment
Basic proficiency with POS systems and scheduling software
Food Handler's Certification (or willingness to obtain)
Physical Requirements
Ability to stand for extended periods
Ability to lift up to 25–30 lbs (supply boxes, equipment, etc.)
Comfortable working around hot equipment and in a fast-paced kitchen/cafe setting
Work Schedule
Full-time; may include early mornings, weekends, and holidays based on business needs
