Support scheduling and coverage across the Big Sky Resort Base and Madison Base locations
Coordinate with other departments, such as ski patrol, lift operations, and events, as needed
Qualifications
Must be at least 21 years old
Prior leadership, supervisory, or team lead experience preferred
A valid driver’s license and clean driving record
General knowledge of Big Sky Resort and winter operations
General knowledge of parking and traffic control operations, and basic knowledge of fleet maintenance management
Strong organizational, communication, and time management skills, with basic computer skills including email and spreadsheets
Comfortable handling confidential information and following policies and procedures
Able to work in a fast paced environment and build positive relationships across departments
Flexible with hours and days of work, including weekends and holidays as needed
Ability to work outside in all weather conditions, with the ability to stand, walk, lift, and move throughout your shift, including lifting up to 35 lbs unassisted and up to 80 lbs with assistance
All full time seasonal team members can enjoy the following benefits
FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free Team Member lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
Wellness Day and Eligibility for PTO
Monthly Team Member events
Leadership & Team Support
Provide day to day support and oversight of the Parking & Shuttle Guide team in partnership with, and in the absence of, the Base Operations Manager
Foster morale and camaraderie among crew members and encourage pride in the work
Support a guest service focused team culture and reinforce Big Sky Resort’s three pillars: Do your best, Do what is right, and Treat others as you would like to be treated
Guest & Customer Service
Set the tone for a warm welcome and fond farewell in every guest interaction
Step in to resolve guest questions, concerns, or frustrations with patience and a solutions first attitude
Model and coach the team on anticipating guest needs and creating magic moments throughout the day
Operations
Help oversee parking and shuttle services, grounds maintenance, facility snow removal, equipment operations, and the paid parking and drop off lot
Support scheduling and coverage across the Big Sky Resort Base and Madison Base locations
Coordinate with other departments, such as ski patrol, lift operations, and events, as needed
Must be at least 21 years old
Prior leadership, supervisory, or team lead experience preferred
A valid driver’s license and clean driving record
General knowledge of Big Sky Resort and winter operations
General knowledge of parking and traffic control operations, and basic knowledge of fleet maintenance management
Strong organizational, communication, and time management skills, with basic computer skills including email and spreadsheets
Comfortable handling confidential information and following policies and procedures
Able to work in a fast paced environment and build positive relationships across departments
Flexible with hours and days of work, including weekends and holidays as needed
Ability to work outside in all weather conditions, with the ability to stand, walk, lift, and move throughout your shift, including lifting up to 35 lbs unassisted and up to 80 lbs with assistance
All full time seasonal team members can enjoy the following benefits
FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
Discounted vouchers for skiing at Big Sky Resort for friends and family
Discounted ski/snowboard rentals with a free Team Member lesson
25%-50% off F&B and Retail at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
Wellness Day and Eligibility for PTO
Monthly Team Member events
