A key part of this role involves working directly with the customer to troubleshoot issues, understand requirements, and resolve problems in real time. Strong communication skills are essential, as you will regularly engage with the team members and mission partners to clarify needs, provide guidance, and ensure solutions align with operational objectives.
You will also support and maintain existing applications, implement enhancements, and provide responsive technical assistance to end users. Collaboration with a team of developers and technical staff will be central to architecting and delivering modern tools, coordinating workload, and aligning efforts with mission priorities.
You will also be responsible for creating and maintaining comprehensive technical documentation to support long term sustainment, troubleshooting, and knowledge transfer.
Use your software support skills for good.
Join us. The world can’t wait.
You Have
3+ years of experience with Power Platform, including Canvas Apps, Power Automate, or Power BI
2+ years of experience providing direct technical support to customers or mission partners
2+ years of experience troubleshooting application issues and delivering user‑focused solutions
2+ years of experience collaborating with cross functional development teams
2+ years of experience with data analysis and transformation
1+ years of experience with SharePoint
1+ years of experience gathering requirements and communicating with stakeholders
1+ years of experience participating in iterative development processes and creating and maintaining technical documentation
Ability to obtain a Secret clearance
Bachelor's degree
Nice If You Have
Experience with Palantir
Experience with Agile methodology, extreme programming, software engineering, product management, and software products
Experience with Java, Python, JavaScript, SQL, ServiceNow, SalesForce, Pega, Appian, PowerApps, or OpenText
Secret clearance
Master’s degree
Clearance
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
