Education: Bachelor’s degree preferred.
Technical Skills & Capabilities
HPE Compute & Storage: Operational experience deploying, maintaining, and monitoring HPE Compute (ProLiant, Synergy) and HPE Storage systems such as HPE SimpliVity hyperconverged nodes or HPE Nimble Storage arrays. Basic familiarity with HPE iLO remote management APIs.
Kubernetes & Containers: Working experience deploying, troubleshooting, and maintaining containerized applications running on Kubernetes or RKE clusters.
Infrastructure as Code (IaC): Practical ability to execute, maintain, and update Ansible playbooks and Terraform scripts for routine server provisioning and configuration management.
Scripting: Proficiency in Python or Bash to write operational scripts, process logs, and automate repetitive system tasks.
Observability & Alerting: Hands-on experience using monitoring tools (Prometheus, Grafana, or InfluxDB) to respond to system alerts, track performance metrics, and troubleshoot outages.
Core Networking and Services: Basic understanding of DNS, LDAP, RADIUS, and network routing fundamentals in enterprise environments.
Agile Tooling: Daily familiarity with the Atlassian suite including Jira and Confluence
Duties & Responsibilities
Physical Datacenter Execution: Execute hardware rack-and-stack installations, structured cabling runs, power connection hookups, and component replacements (RAM, drives, NICs) in local and colocation datacenters.
System Operations & Maintenance: Perform routine patching, software updates, and basic configuration tasks across Ubuntu Linux servers, VMware hosts, and HPE VME hypervisors managed via HPE PCBE.
Cluster & Storage Maintenance: Monitor HPE SimpliVity and Nimble Storage health status; assist with drive replacements, volume allocations, and cluster resource scaling under guidance.
Incident Response & Support: Monitor system telemetry dashboards (Grafana, Prometheus), respond to infrastructure alerts, perform initial root-cause analysis, and participate in on-call rotations for production system support.
TOIL Reduction & Scripting: Use Python, Bash, Ansible, and Terraform to automate manual daily tasks, system health checks, and routine deployment workflows.
Documentation & Team Collaboration: Maintain accurate inventory records, update datacenter rack elevation diagrams, and document technical workflows on the team wiki.
Cross-Functional Support: Work closely with senior engineers, Network teams, and QA to fulfill ticket requests, troubleshoot environment issues, and stage infrastructure for application deployments.
Meet Boingo
At Boingo, we don’t just follow the latest technology trends—we help shape them. Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering cellular and Wi-Fi networks in airports, transit hubs, military bases, stadiums, convention centers, commercial properties, multifamily communities, and more. We are proud to keep people connected at some of the most iconic venues in the world.
Our team is creative, collaborative, and on the leading edge of technology. The “secret sauce” behind Boingo’s success is our incredible people and culture. We work hard, have fun, and build awesome networks and products.
We offer a comprehensive benefits and perks package that includes health, dental, and vision coverage; a 401(k) match; unlimited vacation; paid parental leave; tuition reimbursement; cell phone reimbursement; pet care benefits; and more. It’s no wonder we’ve been named among the Best Places to Work time and again.
Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.
#LI-Hybrid
