We’re seeking a future team member for the role of Vice President, Client Implementations to join our Client Conversion & Change Team within the Client experience LOB. This role is a hybrid work schedule that will be located out of our Frankfurt, Germany office.
In this role, you will make an impact in the following ways
Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms.
Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
Deploys full program governance with standard artifacts to track project plan assignments.
Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.
Lead Client Conversion and Change improvement initiatives.
Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models
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To be successful in this role, we’re seeking the following
Bachelor’s degree or the equivalent
8 -10+ years of total work experience preferred
Project Management Certification is strongly preferred
Experience in client-facing and/or project management roles is strongly recommended
German language proficiency is highly preferred
At BNY, our culture speaks for itself. Here’s a few of our awards
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023