Support rapid remediation of critical vulnerabilities within defined SLAs.
Ensure applications comply with enterprise security and compliance standards.
Operational & Production Support to Troubleshoot software issues.
To be successful in this role, we’re seeking the following
Bachelor's or higher degree in computer science/ engineering or a related discipline, or equivalent work experience required
1-2 years of experience in Software Packaging
Basic knowledge of Windows 10/11 Enterprise administration and troubleshooting.
Basic understanding of application packaging, installation, testing, and deployment concepts.
Familiarity with MSI/MSIX application packaging and tools such as InstallShield AdminStudio.
Working knowledge or foundational experience with PowerShell and VBScript for application and desktop automation.
Basic knowledge of Microsoft SCCM and software/application deployment processes.
Understanding of Windows desktop architecture, file systems, registry, services, and application configurations.
Exposure to troubleshooting and diagnostic tools such as Process Monitor, Orca, InstallRite, FileMon, RegMon, VMware, and similar utilities.
Ability to perform basic Windows OS and application troubleshooting, including installation and compatibility issues.
Basic understanding of virtual machines and test environments for application packaging and validation.
Ability to follow established packaging, testing, deployment, documentation, and change-management procedures.
Good analytical and problem-solving skills with an interest in desktop engineering and automation.
Ability to work effectively within a technical team, follow guidance from senior engineers, and continuously develop technical skills.
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America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
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Our Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.