Customer Relationship Management: Build and maintain strong relationships with clients, understanding their business processes, and aligning our solutions to meet their objectives.
Feedback Loop: Act as a liaison between customers and Blue Yonder’s product development team, providing valuable feedback to help improve our solutions.
Technical Environment
Familiarity with CRM systems (e.g., Salesforce)
Experience with supply chain management software and cloud-based platforms
Understanding of integration tools and methodologies
Qualifications
Bachelor’s degree in Computer Science, Information Systems, Business, or a related field
2-4 years of experience in a technical support or advisory role, preferably within the supply chain management or software industry
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Ability to work effectively in a team environment and collaborate with cross-functional teams
Blue Yonder Core Values
Innovation: Drive for continuous improvement and embrace new technologies and methodologies.
Customer Success: Ensure customer needs are met with the highest standards of service.
Employee Growth: Commit to the development and growth of all team members.
Sustainability: Promote and support sustainable business practices.
Employment Type: Full-Time.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
