As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including FIX, XML, MQ and APIs. You will work closely with our engineers, solutions architects, and product development in uncovering opportunities, managing production releases, and positioning enhancements.
We’ll trust you to
Analyze and troubleshoot issues for our global client’s production environments. Examine their root cause and offer a solution in a timely manner, working directly with customers and internal stakeholders across functions
Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes
Partner with Account Management in our Buy Side and Sell Side OMS businesses to provide proactive engagements with our client base
Ensure a smooth life-cycle experience, when clients move from project implementation to production support
Who You Are
You come to work with a purpose, passionate about offering excellent service and empowered by a collaborative spirit. Someone that is naturally curious, a strong problem solver who doesn't shy away from taking on new challenges and thrive on change. You love being a great teammate and someone clients can count on every day. We encourage you to challenge the status quo and support your colleagues to innovate, learn, and deliver the best service possible.
You’ll need to have
Minimum 3 years of working experience in a client-facing role, supporting financial markets trading/connectivity solutions
Demonstrated experience in one or more of the following: FIX, Middleware (eg. MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (eg. Perl, Python), Data Transformation
Demonstrated experience in technical support including end-to-end troubleshooting in networks, connectivity, and messaging
Demonstrated ability in multi-tasking, time management and prioritising in a fast-paced environment
Excellent written and verbal communication skills in both English and Japanese (JLPT N1 or native-level equivalent).
Demonstrated continuous career growth within an organisation
We’d love to see
Experience with client relationship management
Exposure to Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements
Experience applying Data Transformation to workflows using any ETL tools (e.g. Informatica / Mulesoft / TIBCO / Dell Boomi) or through transformation languages (e.g. XML XSLT / Perl)
Experience with SQL or transactional databases
If this sounds like you
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/solution/integration-and-distribution
Why Bloomberg?
We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
Learn more about our office and benefits
Tokyo | www.bloomberg.com/tokyo
Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.
