Perform operational administration and health checks across DMS environments to ensure continuity of client services
Coordinate with Service Desk, SRE, R&D, Client Services and other teams on production issues, risks and ongoing support activities
Support client-impacting operational activities and recurring production deliverables across the APAC region.
Develop and maintain strong technical knowledge of EDM and DL+ products, tenant configuration and supporting architecture
Provide hands-on technical support for EDM and DL+ environments, including configuration, data and integration issues
Support DL+ functionality including APIs, Cloud Delivery Manager and related client integrations
Analyse and troubleshoot complex technical issues using SQL, Python, logs and other diagnostic tools
Provide technical expertise to other DMS teams and support client technical discussions, demonstrations and queries where required
Collaborate with R&D and other specialist teams on complex product, configuration and production investigations
You'll need to have
Strong experience in application support, technical service delivery, implementation or production support within financial data or enterprise platforms
Strong SQL skills, including writing complex queries and troubleshooting data and performance issues
Proficiency in Python for data analysis, scripting and automation
Solid understanding of data formats including Parquet, Avro, XML, JSON, YAML and CSV
Experience working with tools such as Jira, Confluence and Git
Strong analytical and problem-solving skills with the ability to investigate complex data, application and workflow issues
Knowledge of financial industry identifiers and asset classes
Ability to manage multiple stakeholders and prioritise across concurrent activities and production issues
Excellent communication skills, with the ability to work effectively with both clients and technical teams
A bachelor's degree or equivalent experience
Proficiency in both spoken and written English
Demonstrated continuous career growth within an organization
We'd love to see
Experience supporting business-critical production applications or data platforms
Familiarity with cloud technologies such as Snowflake, Databricks or Google BigQuery
Experience with APIs, SDKs and application integration technologies
Familiarity with monitoring and logging tools such as Kibana and Grafana
Strong organisational, time-management and autonomous decision-making skills
Ability to work effectively under tight deadlines and resolve complex issues
Experience working across geographically distributed teams
Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, you'll need to have legal authorisation to work full-time in Singapore, without Bloomberg sponsoring your work authorization, to be considered for this role.
If this sounds like you
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional
Learn more about our offices and benefits
Singapore | http://www.bloomberg.com/singapore
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