This role provides an excellent opportunity to deepen your expertise in application security, DevSecOps, and customer-facing consulting while working with leading organizations across Japan.
Key Responsibilities
Customer Solution Implementation
Assist in the deployment and configuration of Black Duck solutions in customer environments
Support implementation projects under the guidance of senior consultants and project leads
Help customers integrate Black Duck products into their SDLC and DevOps workflows
Technical Consulting
Gather and document customer requirements
Troubleshoot technical issues and provide implementation support
Conduct product demonstrations, workshops, and knowledge-transfer sessions
Customer Success
Build strong relationships with customer stakeholders
Provide best practices and recommendations to improve adoption and operational efficiency
Support customers during onboarding and post-implementation activities
Internal Collaboration
Partner with Sales, Customer Success, Support, and Product teams to ensure customer success
Contribute technical feedback and implementation insights to internal teams
Maintain accurate project documentation and status updates
Required Qualifications
2+ years of experience in software engineering, implementation consulting, technical support, or related technical roles
Understanding of software development methodologies and application lifecycle management
Experience with one or more programming languages such as Java, C#, Python, JavaScript, or C/C++
Familiarity with scripting technologies such as Python, Bash, or PowerShell
Basic understanding of application security concepts and secure development practices
Familiarity with CI/CD tools and development workflows
Strong analytical, troubleshooting, and problem-solving skills
Effective verbal and written communication skills in both Japanese and English
Ability to work effectively in a customer-facing environment
Preferred Qualifications
Experience implementing enterprise software solutions
Familiarity with DevOps platforms and source control systems such as Git
Exposure to application security testing, vulnerability management, or software quality tools
Experience working with SaaS-based applications and cloud technologies
Consulting, professional services, or technical support experience
Security-related training or certifications are a plus
Education
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
Equivalent practical experience will also be considered
Additional Information
Ability to travel up to approximately 25%
Experience working with geographically distributed teams is preferred
Why Join Black Duck?
At Black Duck, you'll have the opportunity to work with world-class customers, develop expertise in one of the fastest-growing areas of cybersecurity, and collaborate with talented professionals dedicated to helping organizations build secure software.
Black Duck is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pay Range
¥8,447,400—¥14,000,000 JPY
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.