Product readiness. Work with Product Management and Engineering so training content and demonstration systems are ready for each product launch.
Measurement. Select and administer the learning management system, track completion, assessment results, and partner feedback, and report training outcomes to leadership.
WHAT SUCCESS LOOKS LIKE IN 6 TO 12 MONTHS
A curriculum and delivery plan for integrators, partners, and new sales hires, with the first courses delivered.
A training team in place and a content library growing on a published schedule.
The experience center designed, funded, and on track to open on its committed date.
Training results measured and reported to leadership on a regular cadence.
REQUIRED QUALIFICATIONS
8+ years in technical training, enablement, or customer education for hardware or infrastructure products, including leading a team.
Experience building a training program from scratch, including curriculum, assessments, and certification.
Experience delivering hands-on technical training to external audiences such as partners, integrators, or customers, in person and remotely.
Experience planning, building, or running a demo center, lab, showroom, or similar facility, including budget and vendor management.
Technical fluency in AV, KVM, networking, or IT infrastructure sufficient to teach it and operate lab environments.
Experience leading remote teams across time zones.
Bachelor’s degree in a technical or educational field, or equivalent experience.
Willingness to travel internationally.
PREFERRED QUALIFICATIONS
Experience in the AV, KVM, broadcast, or command-and-control industry.
Experience running channel partner or integrator certification programs.
Experience with learning management systems and e-learning tools.
Experience using AI-assisted tools for content and video production.
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