Documentation & Estimation: Produce system schematics, network topologies, BoMs, rack elevations, cable schedules, and cost estimates; ensure design compliance (e.g., ISO 11064 ergonomics, electrical/safety, cybersecurity baselines).
Technical Bids: Support RFI/RFP/RFQ responses, solution narratives, compliance matrices, and method statements; present designs to customer technical stakeholders.
Proof‑of‑Concepts & Demos: Plan and execute lab/field PoCs, product demos, performance validation, and interoperability testing.
Enablement: Provide technical enablement to channel partners and internal sales; deliver content for proposals and customer workshops.
Post‑Sales / Project Engineering (≈50%)
Project Execution: Translate designs into implementable plans; define scope, dependencies, and deliverables; coordinate internal/external resources.
Installation & Commissioning: Oversee installations, configurations, and end‑to‑end system integration; perform acceptance testing and quality assurance.
Handover & Training: Create as‑built documentation, O\&M manuals, and training; conduct operator/administrator handover sessions.
Support & Escalation: Provide advanced troubleshooting, root‑cause analysis, and corrective actions; interface with vendor TAC and internal engineering for escalations.
Continuous Improvement: Capture lessons learned, drive “first‑time‑right” improvements, and contribute feedback to product roadmaps.
Required Qualifications
5–10 years of engineering experience in KVM and/or professional AV projects (control rooms, broadcast, command & control, NOCs, SOCs, transportation, utilities, or similar).
Strong hands‑on knowledge of
KVM systems (switching, extension, redundancy, secure workflows).
Professional AV: AV‑over‑IP (e.g., SDVoE/NDI), video wall processors, matrix switchers, scalers, encoders/decoders, audio DSP, intercom, and control systems (e.g., Crestron/Extron/Q‑SYS).
Networking fundamentals: VLANs, QoS, IGMP/multicast, DHCP/NTP, SNMP, TCP/UDP; basic cybersecurity hygiene and segmentation.
Proficiency with CAD/Visio for system documentation; familiarity with MS Project or equivalent for delivery planning.
Strong customer‑facing communication skills, able to present technical solutions to non‑technical stakeholders.
Languages: Fluent French and English (written & spoken). Dutch is a plus.
Resides in France or Belgium; holds a valid passport and is willing to travel ~50% across EMEA.
Valid driver’s license; eligible to work in the EU.
Preferred Qualifications (Nice to Have)
Certifications: AVIXA CTS/CTS‑D, CCNA, ITIL, PMP/PRINCE2 (or equivalent project delivery credentials).
Experience delivering solutions in mission‑critical environments (24/7 operations, redundancy, failover, SLA‑driven support).
Familiarity with control room ergonomics and relevant electrical/safety standards.
Experience with Windows/Linux endpoints, GPU/video capture, and operator workflow ergonomics.
Knowledge of Dante, AES67, SMPTE basics, HDCP/EDID, and colorimetry helpful.
Personal Attributes
Customer‑centric problem solver; takes ownership from concept to completion.
Detail‑oriented with strong documentation discipline.
Collaborative team player who thrives in cross‑functional, multicultural settings.
Self‑starter comfortable with field work, tight timelines, and changing priorities.
Success Metrics
Design win rate and solution accuracy (low change orders, minimal rework).
On‑time, on‑budget delivery; adherence to scope and quality standards.
System acceptance at first pass from customers and partners.
Contribution to best practices and reusable design artifacts.
What We Offer
Impactful work on mission‑critical control room projects across EMEA.
A collaborative environment with sales, product, and services teams.
Professional development (training, certifications) and clear growth pathways.
Equal Opportunity
We are an equal opportunity employer. Applications are welcome from all qualified candidates (M/F). We value diversity and do not discriminate on the basis of gender, identity, age, ethnicity, religion, disability, or any other protected status.
Travel & Work Pattern
Hybrid work with customer site visits across EMEA (~50% travel).
Occasional off‑hours work during commissioning and cutover windows as required by customer operations.
