BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.
What you'll do
Build and maintain features in the service that powers every BigCommerce storefront, working with product managers and partner teams to shape the requirements and design the solution before building and releasing it
Add and extend GraphQL Storefront API queries and fields, following our schema guidelines so changes stay backward compatible for headless storefronts and third party integrations
Help evolve the storefront service to support AI driven shopping, so that agents and shopping assistants can browse, build carts, and check out for shoppers
Investigate and fix production issues, and improve performance and reliability in the areas of the service you work on
Review code from teammates and the other engineering teams that contribute to the storefront service, and grow your design skills through design reviews and pairing with senior engineers
Who Are You
5+ years of experience building backend services that run in production
Education: Preferred minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience
Production experience with Scala or Kotlin preferred; backend engineers experienced in other languages (e.g., Java, Go, etc.) who are eager to learn Scala are encouraged to apply
Experience working with product managers or other stakeholders to turn requirements into a technical design, and delivering it to production
Working knowledge of HTTP fundamentals such as caching headers, cookies and sessions, and timeouts
Familiarity with GraphQL APIs
Familiarity with service to service communication and caching (e.g., gRPC, Redis, etc.)
Experience debugging production issues using metrics, traces, and logs (e.g., Grafana, Prometheus, OpenTelemetry, Sentry, etc.)
Familiarity with releasing changes safely through feature flags and gradual rollouts
Experience writing automated tests and working with CI/CD pipelines
Uses AI coding assistants as a regular part of development (e.g., Claude Code, Cursor, etc.), and reviews AI generated code with the same care as code written by hand
Interest in how AI agents use APIs (e.g., MCP, tool calling, etc.)
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(Pay Transparency Range: $116,000.00 - $195,000.00)
Work Where You Thrive
Commerce is a remote-first company. For team members in Austin, Atlanta, and London, we offer optional collaborative workspaces for team gatherings, workshops, and in-person connection. Use them whenever they’re helpful, balancing focused individual work with meaningful in-person collaboration.
Compensation Transparency
The national base salary range for this role is posted above in this job post.
Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.
Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/
Identity Verification
To protect our candidates and company from fraudulent activity, our interview process includes a government ID and biometric verification via Persona, our trusted identity verification provider. All information is collected and processed securely in accordance with applicable privacy laws.
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never
require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
