BigCommerce part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry
What You’ll Do
Interface with team members across one or more domains, executives and stakeholders across the business to provide context, direction setting and technical guidance.
Collaboratively contribute to and/or author high level designs and partner with key leaders to ensure strategic alignment.
Serve as lead engineer for major initiatives, working across teams to develop and implement low level designs.
Facilitate quick-turnaround solutions to address urgent business needs, striking the right balance between delivery speed, scalability, and reliability.
Collaborate with Product & Engineering leadership to help shape the AI strategy.
Assess technology options to establish fit for purpose and make selections to optimize ROI for the business.
Build scalable solutions and systems that are secure, cost-effective and performant at very large scale.
Deep understanding of and experience with RAG pipelines, MCP, AI agents, multimodal LLMs, prompt orchestration, LLM telemetry and inspection, etc.
Upskill the organization by evangelizing technologies and identifying opportunities for experimentation and education.
Who Are You
Significant experience architecting and shipping Agentic AI systems in production, not just prototypes or proofs of concept.
Strong server-side engineering in Python, Go, Java, or similar, with the judgment that comes from having maintained what you built
Experience building product solutions with LLMs and GenAI technologies
Experience working with product data pipelines and familiarity with e-commerce taxonomies, schemas, is highly preferred
Familiarity with modern AI infrastructure (e.g., vector databases, model orchestration tools, inference frameworks, cloud-native ML workflows) is preferred
Demonstrated technical leadership across cross-functional teams (engineering, product, and other stakeholders), driving both vision and execution without relying on formal authority.
Expertise in cloud platforms (AWS, GCP, or Azure), API architecture, and modern MLOps practices.
Solid experience with SQL, in-memory storage and similar data storage solutions
Familiarity with Angular, React and other similar Frontend frameworks
Preferred minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience
#LI-REMOTE
#LI-MP2
(Pay Transparency Range: $182,000.00 – $259,000.00)
Work Where You Thrive
Commerce is a remote-first company. For team members in Austin, Atlanta, and London, we offer optional collaborative workspaces for team gatherings, workshops, and in-person connection. Use them whenever they’re helpful, balancing focused individual work with meaningful in-person collaboration.
Compensation Transparency
The national base salary range for this role is posted above in this job post.
Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.
Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/
Identity Verification
To protect our candidates and company from fraudulent activity, our interview process includes a government ID and biometric verification via Persona, our trusted identity verification provider. All information is collected and processed securely in accordance with applicable privacy laws.
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never
require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
