Essential Job Functions
Assists with daily and month-end reporting, including accurate reporting on resident ledgers.
Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
Post notices to vacate and other community communication as needed.
Secures and manages lease renewals and prepares new lease paperwork for approval. (applies to locations without a renewal specialist only).
Physically walk and inspect the community daily, addressing issues and verifying property conditions meet company standards.
Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages.
Assist in hiring and training of new team members as needed.
Monitors resident satisfaction through various methods of communication.
Develops and maintains knowledge of the property and competitors in the area.
Oversees property operations and staff in the Community Manager’s absence.
Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business needs.
Responsible for posting all charges to resident and non-current resident accounts.
Complete pre and post-move-out inspections to assess for damages.
Complete final account statements and ensure balances are sent to collections or refunds processed per BH policies.
Other duties as assigned.
Minimum Qualifications/Skills
Previous property management industry experience.
Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
Effective computer technology skills and basic knowledge of MS Office Suite.
Effective oral and written communication skills.
Ability to handle multiple projects and thrive in a fast-paced, competitive environment.
Previous bookkeeping/account reconciliation experience.
Knowledge of Yardi Voyager/CRM experience.
Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and/or participate in a rotating “on-call” schedule as needed to meet business needs.
What you can expect from us
Competitive Compensation
Comprehensive Benefits Package - Medical, dental, vision, and 401(k) with company match.
Generous Time Off
BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.