Coordinate with the warehouse outbound team so orders are picked, staged, and loaded in time for scheduled departures
Track trucks in transit, monitor departure and delivery performance, and re-route or re-schedule when disruptions occur.
Prepare and maintain shipping documentation, including bills of lading, packing lists, delivery receipts, and proof of delivery.
Arrange third-party carrier coverage when volume exceeds fleet capacity, and verify rates, transit times, and service commitments.
Report on transportation KPIs such as on-time delivery, fleet utilization, stops and miles per route, and cost per delivery.
Support fleet readiness by tracking preventive maintenance, DOT inspections, fuel, and vehicle availability with the fleet lead.
Communicate with drivers, warehouse supervisors, and Client Services on delivery issues; address and resolve discrepancies related to scheduling, routing, and shipment execution.
TMS and/or WMS experience; prior experience in transportation scheduling, dispatch, or route planning
Working knowledge of DOT and FMCSA requirements, including hours-of-service rules
Perform accurately under stressful conditions.
Microsoft Office Proficient
Customer-oriented, professional communication skills
Have strong analytical and problem-solving skills
The ability to follow instructions, processes, and procedures; ability to multitask
Flexibility is a must: Must be able to work overtime, holidays, weekends, and different shifts to support delivery schedules
Preferred Qualifications / Skills
Previous experience dispatching or planning routes for a private or dedicated delivery fleet
Knowledge of SAP and routing/telematics tools pertaining to transportation activities
B.A. degree or equivalent work experience
Medical, Dental, Vision, Life, and Disability Insurance
401(k) with company matching up to 6%
Paid Time Off (PTO), including paid holidays
Flexible Spending Accounts (FSAs)
Voluntary benefits, including legal and financial assistance, pet insurance, and more
Employee Assistance Program (EAP)
Ongoing professional development opportunities, including tuition reimbursement, scholarships, and training
Commuter benefits
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
Learn more about our commitment to Equal Opportunity and Accommodation Information here.
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