Respond to employee and HR partner questions on benefits programs and eligibility; escalate complex cases as needed.
Support eligibility and enrollment issue resolution by researching records, coordinating with vendors/carriers, and tracking outcomes.
Assist with leave of absence and disability administration by coordinating documentation and supporting employee inquiries in alignment with policy and regulatory requirements.
Help maintain benefits documentation, job aids, and employee-facing communications.
Support compliance activities for compensation and benefits programs (e.g., ERISA, ACA, COBRA, FMLA, pay transparency) through data gathering, documentation, and reporting support.
Assist with audits and internal reviews by compiling requested data, tracking responses, and maintaining records.
Perform routine data quality checks across compensation and benefits records; report discrepancies and support remediation.
Contribute to process improvements by documenting workflows, identifying recurring issues, and suggesting practical enhancements.
Partner with Payroll, HRIS, HR Business Partners, Finance, and external vendors to support accurate administration and timely issue resolution.
Communicate program information clearly and professionally to employees and internal partners.
YOUR PROFILE
Bachelor’s degree in Human Resources, or a related field preferred.
Progress toward relevant certification (e.g., CCP/CBP/CEBS) preferred.
3+ years of experience in compensation, benefits, HR operations, or HR analytics (total rewards exposure preferred).
Experience working with HRIS systems and handling HR data with confidentiality.
Experience in a multi-state environment.
Working knowledge of compensation fundamentals (job structures, benchmarking concepts, salary administration) and/or benefits administration basics.
Strong analytical skills with proficiency in Excel (e.g., Pivot Tables; VLOOKUP/XLOOKUP preferred).
High attention to detail, strong organization skills, and the ability to manage routine deadlines.
Strong written and verbal communication skills with a customer-service mindset.
Ability to handle sensitive information with discretion and maintain confidentiality.
WE OFFER
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
All your information will be kept confidential according to EEO guidelines.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
Learn more about our commitment to Equal Opportunity and Accommodation Information here.
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