Supporting continuous process improvements by proactively identifying and addressing operational deviations.
You'll become part of the Customer Support team within our Tech division. Together with your colleagues, you'll work closely with Warehouse Operations, Planning, Transport, and our international customers to ensure excellent service every day.
You'll primarily work during regular office hours. Depending on operational requirements, occasional flexibility may be needed.
WHAT DO WE OFFER
Experience matters. But at Arvato, your development doesn't stop. In this role, you'll work with an international Tech customer within an environment where quality, collaboration, and continuous improvement are at the core.
Through our comprehensive learning center and targeted training, you'll have the opportunity to further develop yourself, both professionally and personally.
A gross monthly salary between €2,607 and €3,349 based on a 40-hour workweek depending on your experience;
8% holiday allowance;
25 vacation days based on a 40-hour week;
Additional time-off options: Buy up to one extra week of vacation and 3 additional 'sick-free' days;
Time-for-Time arrangement;
A company laptop and phone;
An attractive pension scheme;
Travel allowance;
Discounts on your gym membership and bike plan;
A 2-shifts role (between 7:00am and 19:00pm);
Team events and activities.
For this position, it is necessary that you have the legal right to work in the Netherlands at the time of applying.
YOUR PROFILE
We're looking for a customer-focused Customer Support Officer who enjoys working in a dynamic logistics environment and thrives on solving operational challenges.
MBO+/HBO working and thinking level;
Good command of the English language, both spoken and written;
Experience with Microsoft Excel;
Experience with ERP and/or WMS systems (e.g. SAP) is a plus;
Strong analytical skills with a process-oriented mindset;
Customer-focused, proactive, and a strong communicator;
Enjoys working collaboratively in a team environment.
WHAT’S NEXT
Our process is fast and straightforward
First interview online;
Second interview on-site;
Fast feedback.
Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.
Ready to play a key role in the implementation of a new technical organization within a fast-growing logistics environment where technology makes the difference? Apply now.
Job seekers should beware of unsolicited emails from anyone claiming to be a recruiter from Arvato, as job scams are becoming more common. These emails are intended to deceive potential applicants to provide personal information that may be used for criminal purposes.
Acquisition in response to this advertisement is not appreciated.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
Recruiting-Platform powered by SmartRecruiters.
