Support FTZ-related reporting and analytics, including inbound, outbound, appointment, documentation timeliness, and SLA performance metrics.
Interpret operational data and recommend improvements to distribution and supply chain processes.
Build ad hoc reports in a timely manner to help leadership identify trends and support decision-making.
Collaborate with Operations, Service Delivery, IT, and customer stakeholders to translate business requirements into reporting solutions and actionable insights.
Assist internal and external auditors, as well as internal stakeholders, with inquiries specific to the client program.
Identify and support opportunities to incorporate automation and AI-enabled workflows to improve account process efficiency.
Develop a strong understanding of business processes and systems to support continuous improvement and recommend best practices.
Document current-state and future-state processes.
Complete assigned projects, reporting activities, and analysis requests in alignment with management priorities.
Perform additional duties as assigned to support an efficient, safe, clean, and goal-oriented work environment.
Strong analytical, reasoning, and problem-solving skills.
Supply chain or logistics background.
Very good to excellent Microsoft Excel skills.
SAP experience preferred.
Strong understanding of end-to-end data flows, including system inputs, outputs, and dependencies that impact operational reporting and analysis.
Excellent verbal and written communication skills.
Ability to work independently with limited supervision.
Strong organizational and planning skills, including the ability to prioritize work, manage multiple tasks simultaneously, set goals, enforce deadlines, and reassess priorities as business needs change.
Ability to effectively present information and respond to questions from groups of managers, customers, and internal and external stakeholders.
Ability to create and maintain accurate, detailed records.
Demonstrates strong critical and analytical thinking, organization, attention to detail, and the ability to meet deadlines.
Demonstrates a continuous improvement mindset and contributes to process optimization initiatives.
Bachelor’s degree in business, supply chain, analytics, data science, accounting, finance, or a similar field, or relevant experience is required.
At least two years of working experience in a Business Analyst, Consultant, Business Development, or Project Development role.
Ability to support a flexible schedule, including occasional after-hours availability, based on changing business needs and with or without advance notice.
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
Learn more about our commitment to Equal Opportunity and Accommodation Information here.
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