Train internal Berlin employees on quality processes and principals.
Provide technical support for Customer Quality Management and Regulatory requests in the form of training sessions or customer interactions.
Maintain the integrity of the CAR process by evaluating Root Causes and monitoring the implementation of all Corrective Actions.
Communicate Berlin’s Quality expectations to our Suppliers and perform Manufacturing site visits to evaluate their processes, capabilities and Quality systems.
Perform functional testing, dimensional analysis and defective product evaluations for determination of Root Cause and assignment of Corrective Action.
Support the Organization’s ISO 9001 internal audit program
Ensure the functional accuracy, appropriate training and timely implementation of all QMS documents for which you are the Process Owner.
Fulfill employer and employee portions of the “Berlin Values”.
Knowledge, Skills, Abilities
Bachelor degree in Engineering, Quality Management, or other technical discipline with relevance to the Key Accountabilities.
Credible knowledge of packaging manufacturing techniques and materials
Five years of demonstrated success in Quality Management (ISO systems, SOP writing, document control), product qualification and claims resolution in a manufacturing environment.
Experience with Corrective Actions and Root Cause Analysis.
Ability to effectively interact with a variety of Customers and convey a sense of empathy (a positive, service oriented attitude).
Ability to evaluate specifications / dimensional data and interpret technical drawings.
Excellent written and oral communication skills and solid business acumen.
Experience teaching and training on quality processes, systems and procedures.
Strong computer skills in current Windows / Microsoft environment.
Ability to travel as needed.
Working Environment
This role is hybrid and work is performed in both office and warehouse environments and some lifting (up to 30 lbs.) is expected.
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NY/NJ Base Pay Range
$95,000—$125,000 USD
Berlin Packaging offers an outstanding compensation and benefits package including:
Competitive PTO including vacation, personal days, holidays, and sick time
1Berlin Shared Ownership Plan
Profit sharing
401(k) with company match
Medical, Dental, and Vision insurance
Health Savings Account (HSA)
Flexible spending accounts (FSAs) for transportation, medical, and dependent care expenses
Paid parental leave for up to 12weeks
Health club reimbursement
Tuition reimbursement
529 college savings plan
Employee Assistance Program for mental health and well-being
Calm app to improve mental wellbeing
Employee referral program
Company sponsored short- and long-term disability and life insurance with optional voluntary life insurance
At Berlin Packaging, we look at candidates’ skills but hire based on traits. We believe in hiring smart, passionate people who are enthusiastic to learn and develop their skills. If you’re excited about this role but your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Berlin Packaging provides equal employment opportunities for all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Visit our Careers page for more information on our Anything is Possible culture and Total Rewards.
Note: any salary information shared is a general guideline only. Pay is based on candidate skills, experience, and qualifications, as well as market and business considerations.
This position is not eligible for employment-based immigration sponsorship, now or in the future. This includes, without limitation, H-1B and other work visas, OPT/CPT STEM extensions, and green card (PERM/I-140) sponsorship, regardless of whether a green card process has already begun with a different employer. Candidates must have independent, unrestricted authorization to work in the United States for the full duration of employment.
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