Job Summary
Acting as a “Trusted Advisor” and Strategic Workface Partner on Bechtel projects the Construction Workface Effectiveness Operations Lead (COL) will establish themselves as the “eyes & ears” of productivity and leadership performance and effectiveness within the project. The candidate will work alongside Project Mgmt., client, and subcontractor leadership to help build, shape, & sustain performance of the highest quality leadership team on site.
This role is supported by the Global Construction CWE Organizational team in the home office and deployed CWEO project teams. The CWEO Lead will collaborate with other leads on the overall strategy and in coordination with the CWE Operations Manager, Site Management, Project Deployed HR Managers, Project Deployed IR/LR Managers and GBU management.
This role is highly visible within the company and as such, candidate should have versatile communication abilities to address all levels of personnel and management.
Interfaces
Maintains working and active relationship with Bechtel Global Construction CWE management team in coordinating, delivering, creating, and facilitating all aspects of the CWEO program
Maintains working and active relationship with Project/Site Management teams
Maintains contact with appropriate levels of Bechtel organization, including business unit, service organization, office
Maintains working contact with site HR/IR/LR managers and recruiters
Major Responsibilities
The COL must be competent in all functions, activities and roles of the CWEO Specialist (COS) and may be expected to take on those roles in addition to those outlined below if required for the effective delivery of CWE programs on the job site. Those roles include Workface Resource (WFR), Facilitator, Coach, and Coordinator.
Organizational Leadership
Responsible for establishing strategic partnerships with site management and supervision
Manage program deployment (including execution of processes, programs, tools, reporting), and resource planning
Create targeted strategies that address organizational needs by identifying current and future capability requirements to support business initiatives and improve business results
Performance Analysis
Implement and manage productivity engagement cycle according to program guidelines and compile activity analysis data in a clear manner, ensuring accuracy
Summarize findings, trends, and solutions in easy-to-read report summary
Represent data analysis accurately and effectively to management/client sponsors with result of influencing effective performance at the workface
Apply problem solving and Six Sigma techniques for root cause analysis of constraints impacting the workface, identified through activity sampling findings and trends
Recommend / promote solutions based on conditions (employee/site and process/behavior factors) and reasons a workface constraint exists
Document summary of proposed solutions on the action items list for regular review with management according to execution plan
Learning and Development
Utilize designed leadership, team and culture assessments to identify existing employee behaviors impacting Effectiveness at the workface
Recommend behavioral solutions based on an understanding of human performance factors, behavioral sciences, etc.
Design reports and resolutions based on data collected
Implement leadership and management solutions based on data and in accordance with business/project requirements
Partner with clients by applying active listening skills and asking powerful questions to clarify the client’s (Field Leaders/Field Supervision) goals from coaching
Encourage self-discovery-based client-generated solutions and strategies
Collaborating with the client, the coach should honor the client as the expert in their field and hold the client accountable and responsible to achieving their declared goals
The position will require someone with proven abilities to
Lead people and manage programs
Problem solve independently and within a team context and propose solutions
Understand the various communication styles and preferences of the audience and adjust the message as needed for obvious interpretation
Recognize, understand, manage own emotions and/or adjust emotions to adapt environments
Recognize, understand, and influence the emotions of others
Align programs to support the project and overall business goals of the company to directly influence outcomes, deliverables, and actions
Build an inclusive environment where thoughts, ideas and disagreements are encouraged and generated by others to foster greater innovation and problem solving for business success
Facilitate leadership development workshops and possess a visible foundation for leading experiential learning
Identify and build development opportunities of applicable leadership resources and modules for gap closure that engages the audience and leads to leadership behavior change
Model, as well as coach and mentor employees through leadership and supervisor development
Identify, evaluate and recommend qualified field leadership for talent pools, promotions and transitions between projects
Education and Experience Requirements
Bachelor’s degree in Industrial Engineering, Construction Management, Business, or 6 years’ equivalent degree/experience and 5-8 years of relevant experience or 9-12 years of relevant experience in lieu of degree.
2-4 years’ direct experience in workforce development or equivalent learning and development field
Required Knowledge and Skills
Comprehensive understanding of general Construction practices and Basic knowledge of Project Life Cycle
Must demonstrate classroom facilitation skills and knowledge of Discovery Learning
Must have excellent people skills and the ability to deal with people in a professional manner and to contribute as a member of a team
Must have experience with consultation techniques
Experience leading a small group/team to achieve common goal
Proven ability to maintain confidentiality of highly sensitive information
Ability to work independently and in a team
Must be organized, flexible, proactive and have strong written and oral communication skills
Must be able to extract, compile, analyze and present data and information
Intermediate Office skills (Microsoft Word, Excel, PowerPoint, Outlook, Power BI)
Must be willing to travel approx. 25% of the time
Preferred Qualifications
Master’s Degree
Six Sigma Black Belt
Proven Construction Experience
Team Leadership
Advanced Microsoft Office skills including OneNote
Advanced written and oral communication skills
Bilingual English/Spanish
Total Rewards/Benefits
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
Diverse teams build the extraordinary
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com
