Executes against agreed-upon eDiscovery protocols, regulatory requirements, processing specifications, review workflows, and production requirements
Provides end-to-end RelativityOne project management support, including processing workflows, early case assessment, review workflows, analytics, machine translation workflows, and complex production workflows
Maintains proficiency in RelativityOne and develops sound working knowledge of Everlaw, analytics, AI-enabled workflows, and related applications used to support client delivery
Consults on technology assisted review, analytics, and AI-enabled review workflows, with the judgment to escalate technical, defensibility, or strategic questions to the appropriate SME
Analyzes project data and provides meaningful insights, interpretations, and guidance using matter metrics and reporting tools, including RelativityOne reporting, Microsoft Office, Power BI, Smartsheet, and Microsoft Purview eDiscovery
Manages multiple workstreams across assigned matters, including upstream escalation, downstream task coordination, risk tracking, and day-to-day operational follow-through
Identifies risks, inefficiencies, scope changes, staffing needs, and workflow issues early and recommends practical solutions
Translates technical information into clear, client-ready communication for legal, business, and technical stakeholders
Supports counsel and client stakeholders in developing defensible eDiscovery strategies, including assisting with position statements, declarations, workflow explanations, and related client-facing materials
Develops, documents, and improves workflows, procedures, templates, and processes that improve delivery consistency, quality control, and scalability across one or more clients or FTS activities
Mentors junior team members by reviewing work product, explaining workflow decisions, reinforcing documentation standards, and helping build technical and professional judgment
Supports account continuity and growth by recognizing additional client needs, communicating opportunities to leadership, and contributing to high-quality delivery that builds client trust
Other duties as assigned
Supervisory Responsibilities
Provides an encouraging team atmosphere on engagements and contribute to mentoring, development, and quality review for junior team members
Qualifications, Knowledge, Skills and Abilities
Education
High school diploma or GED, required
Bachelor’s degree, preferred
Juris Doctorate, preferred
Experience
Six (6) or more years of eDiscovery project, litigation support, forensic technology, or related client delivery experience, required
Experience managing client-facing eDiscovery matters, including project plans, timelines, budgets, workflows, escalations, and delivery expectations, preferred
Experience with multi-matter repositories, large data volumes, workspace administration, data migrations, and complex review or production workflows in RelativityOne and/or Everlaw, preferred
License/Certifications
Two (2) or more Relativity certifications are strongly preferred. Example certifications include:
Relativity Certified Administrator, preferred
RelativityOne Reviewer Pro, Relativity Analytics Specialist, and/or Relativity Project Management Specialist, strongly preferred
Certifications or training in analytics, AI-enabled review, digital forensics, information governance, privacy, or related eDiscovery technologies, preferred
Leadership and/or membership within industry professional organizations, preferred
Software
Proficient in RelativityOne, required
Working knowledge of Everlaw, preferred
Working knowledge of analytics, machine translation, AI-enabled review, and related eDiscovery workflows within RelativityOne and/or Everlaw, preferred
Proficiency in Microsoft Advanced E-Discovery, preferred
Familiarity with reporting and collaboration tools used to support defensible project delivery, including Microsoft Office, Power BI, Smartsheet, and Microsoft Purview eDiscovery, preferred
Ability to evaluate when AI-enabled tools are appropriate for a workflow and communicate related assumptions, limitations, and escalation needs, preferred
Language
Spanish, Mandarin, Cantonese, French, German, and/or Hindi, preferred
Other Knowledge, Skills & Abilities
Excellent verbal and written communication skills
Strong analytical and critical thinking skills
Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
Solid organizational skills especially the ability to meet project deadlines with a focus on details and quality
Ability to successfully multi-task while working independently or within a group environment
Build and maintain strong relationships with internal and client personnel
Demonstrated ability to exercise sound judgment, manage escalations, and make practical recommendations in complex or time-sensitive project situations
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $130,000 - $155,000
Maryland Range: $130,000 - $155,000
NYC/Long Island/Westchester Range: $130,000 - $155,000