Operational workflow & process development
Develop and document standard operating procedures for listing creation, catalog updates, inventory management, and suppression resolution.
Establish quality control checkpoints ahead of publication, partner with IT and operations to build data feeds between internal systems and marketplace platforms, and track operational KPIs including listing health, suppression rates, inventory accuracy, and order defect rates.
Cross-functional collaboration
Work with content and creative teams to ensure assets meet marketplace specifications, and partner with analysts to identify listing-level performance issues and prioritize fixes.
Align with supply chain and warehouse teams on inventory availability, and support the VP, eCommerce in planning new category and SKU launches.
What you'll bring
Bachelor’s degree required.
4+ years of hands-on eBay, Amazon Seller and related eCommerce platforms experience, with demonstrated proficiency in catalog management, listing operations, and account health.
Direct experience with automotive fitment data management preferred.
Proficiency in Excel and data file management; comfort with large flat file uploads and feed-based catalog management.
Strong written communication skills for internal documentation and marketplace support case management.
Ability to manage multiple priorities simultaneously in a fast-moving, early-stage operational environment.
Nice-to-haves
Experience managing large automotive or parts catalogs, including fitment data (ACES/PIES or equivalent).
Familiarity with inventory feed management, API integrations, or middleware/channel management platforms.
Experience in the automotive aftermarket, parts distribution, or manufacturing sector.
Track record of building or improving operational processes in a high-SKU, fast-moving environment.
Experience launching new product categories or SKUs on Amazon or eBay, from initial setup through first sale.
