Monitor submitted opportunities, provide clear status updates and proactively resolve documentation or process issues that could delay delivery or revenue.
Support a consistent, well-controlled handover from Sales into Finance, Client Service and other post-sales teams.
Commercial Administration
Support Sales teams with opportunity creation, amendments, submission activities and post-submission changes.
Process billing updates and other customer or opportunity amendments accurately.
Manage deal documentation and filing in line with agreed processes and service standards.
Sales-to-Finance Coordination
Work closely with Finance to support invoice readiness, accurate billing and timely revenue recognition.
Identify missing purchase orders, contract discrepancies, billing risks or customer-data issues before they affect invoicing.
Track and escalate revenue blockers, ensuring issues are owned and progressed to resolution.
Help reduce rejected or blocked opportunities, avoid rework and improve Right First Time performance.
Systems and Data Administration
Support SAP account set-up, amendments, extensions and account maintenance.
Maintain accurate customer master data and high standards of system integrity across commercial platforms.
Use internal systems and reporting to manage workload, prioritise urgent requests and highlight emerging risks.
Support adoption of agreed processes, controls and ways of working across the Sales organisation.
Stakeholder Support and Continuous Improvement
Respond promptly and professionally to operational queries from Sales, Finance, Client Service and other post-sales stakeholders.
Build strong working relationships across functions and provide a positive stakeholder experience through proactive communication and ownership.
Identify recurring issues, process gaps and avoidable delays, and recommend practical improvements.
Contribute to process documentation, training materials and the implementation of improved working practices.
REQUIREMENTS
Experience in sales support, sales operations, commercial administration, finance coordination, customer operations or a similar role.
Strong attention to detail, with the ability to check commercial documents and maintain accurate records.
Excellent organisation and prioritisation skills, with the ability to manage multiple requests and deadlines.
Clear written and verbal communication skills, with confidence working across different teams and levels of seniority.
A proactive, solutions-focused approach and a strong sense of ownership from request through to resolution.
Comfort using CRM, ERP or workflow systems; experience of Microsoft Dynamics/MSD, SAP, Power BI or similar platforms would be advantageous.
Good working knowledge of Microsoft Excel, Outlook, Word and PowerPoint.
An understanding of opportunity management, invoicing, purchase orders or revenue-recognition processes would be beneficial.
Ability to work effectively in a fast-paced hybrid environment, both independently and as part of a cross-functional team.
What Success Looks Like
Opportunities are processed accurately and within agreed service levels.
Commercial documentation is complete and compliant at first submission.
Billing and revenue blockers are identified early, clearly communicated and resolved promptly.
Post-sales handovers are smooth, with fewer avoidable queries and less rework.
Sales and Finance stakeholders receive timely, reliable support and clear updates.
Recurring process issues are converted into practical improvements.
Additional Information
This is a full-time hybrid role based in NIQ’s Oxford, UK office. The working pattern and any role-specific compensation or incentive arrangements will be confirmed through the recruitment process. NIQ offers a flexible working environment and a range of employee benefits, subject to local policy and eligibility.
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
